Summary
Overview
Work History
Education
Skills
Projects
Volunteering
Timeline
Generic

Jean-Marc N'guessan

Ottawa

Summary

  • Third year software engineering student at the University of Ottawa
  • Excellent communication and interpersonal skills honed through customer service experience
  • Proficient in front-end development languages such as HTML/CSS, JavaScript as well as back-end development with Java, Python and SQL
  • Fluent in English and French, beginner’s Spanish

Overview

2
2
years of professional experience

Work History

IT Support Technician

Conseil Scolaire Catholique Franco-Nord
07.2022 - 09.2022
  • Played a pivotal role in enhancing the technological infrastructure of over 10 schools and positively impacted more than 2000 students.
  • Conducted meticulous cleanings and executed precise repairs on computer components, significantly extending their lifespan and proactively preventing malfunctions.
  • Achieved a notable 20% increase in network reliability, fostering a more conducive learning environment and facilitating efficient communication.

Meat Clerk

Metro Inc
09.2020 - 07.2022
  • Collaborated with team members to achieve a well-stocked, clean, and organized work environment.
  • Offered expert assistance to customers in their selection and purchase of meat products, adeptly addressing inquiries and providing recommendations.
  • Kept meat cases fully stocked, clean and properly labeled to allow customers to find products quickly.

Education

Bachelor of Science - Software Engineering

University of Ottawa
Ottawa, ON
04.2026

Skills

  • Programming: Java, Python, JavaScript, SQL, HTML/CSS
  • Technologies: Git/Github, Figma, Adobe XD, Wrike, Firebase DB, JSON, Bootstrap, Nodejs, Reactjs, JUnit, Exlir, PyUnit

Projects

Accessible Test Results (www.read-me.app):

  • Worked with a group of classmates to create an app that enables visually impaired individuals to access test results (e.g., Covid, pregnancy)
  • Utilized React.js and Tailwind for the front end and TensorFlow for machine learning and model training to recognize the test strip results.
  • Trained the model with over 1000 pictures, achieving an accuracy rate of 95%.


Heath appointment management System:

  • Developed a Health Appointment Management System app that streamlined the process of scheduling and managing health appointments, enhancing user experience and accessibility in healthcare services.
  • Applied advanced OOP concepts in Java, employed Firebase for the database and the authentication of users.
  • Programmed in Android Studio environment and used Git as version control.


Static streaming website (LunaTv):

  • Leveraged Figma for pre-development, creating a user-friendly and visually appealing interface. The design process focused on enhancing user experience and interaction.
  • Utilized React.js for building the user interface. This allowed for a dynamic and responsive application, improving the overall user experience.
  • Incorporated i18next for website translation, making the application accessible to a wider audience. Used GitHub for version control, ensuring efficient tracking and management of code changes.

Volunteering


  • Community Outreach: Contributed to organizing events, such as fundraisers and community gatherings, to promote a positive and inclusive environment.
  • Youth Soccer Coach: Devoted time to coaching and mentoring young athletes in soccer, emphasizing teamwork, skill development, and sportsmanship. Successfully led the team to the playoffs through fostering a positive and collaborative team culture.
  • IT Support Volunteer: Provided valuable assistance in troubleshooting and repairing computer systems, showcasing a strong technical acumen. Offered recommendations for PC components based on individual needs, ensuring optimal functionality and efficiency for end-users.

Timeline

IT Support Technician

Conseil Scolaire Catholique Franco-Nord
07.2022 - 09.2022

Meat Clerk

Metro Inc
09.2020 - 07.2022

Bachelor of Science - Software Engineering

University of Ottawa
Jean-Marc N'guessan