JAZZE GENTEROY
American Canyon
Summary
Dedicated professional with a proven track record of exceptional service and a strong work ethic. Committed to fostering a positive team environment while delivering warm, efficient, and courteous service. Adept at exceeding expectations and maintaining composure and humor in high-pressure situations.
Overview
7
7
years of professional experience
Work History
Social Media Manager
She Makes Herstory
09.2020 - Current
- Manage social media planning for execution of marketing strategies and community management
- Monitor online presence of company's brand and engage with users, strengthening customer relationships
- Utilize social media analytics tools to track consumer engagement and draw conclusions about user data
Night Crew Clerk/Step Up
Raley's
10.2022 - 11.2023
- Enhanced team performance by implementing efficient work processes and providing constructive feedback
- Trained and supervised night crew associates
- Monitored team productivity and provided regular reports to senior management, highlighting areas for improvement
- Executed communication, training, and strategic plans through actively engaging and collaborating with team members
- Conducted store walks to evaluate store conditions and implement timely solutions if needed accordingly
- Maintained clean store aisles and shelves for product accessibility and loss prevention
- Stocked and organized product onto shelf within a timely manner, ensuring accuracy of product placement and rotation
Merchandise and Service Coordinator/Prestige Sales Manager
Ulta Beauty
01.2018 - 11.2019
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products
- Arranged weekly truck shipments upon delivery
- Set weekly work schedules to meet coverage demands by considering factors like expected customer levels and planned promotions
- Multiplied earnings through sales goal achievement, customer service improvements, and commitment to team objectives
- Kept a close eye on employees and customers to assess theft risk and maintain loss prevention goals
- Trained new associates on cash register operations including, opening, conducting customer transactions, and balancing drawer
Beauty Advisor (Cashier)
Ulta Beauty
05.2017 - 01.2018
- Replenished and arranged merchandise to present visually appealing displays
- Greeted customers and recommended appropriate products to meet customers individual needs
- POS system and cash handling
Education
Gateway To College -
Contra Costa College
06.2016
Skills
- Excellent customer service skills
- Positive attitude
- Active listener
- Cash handling
- POS system
- Inventory
- Problem solving
- Time management
- Leadership
Timeline
Night Crew Clerk/Step Up
Raley's
10.2022 - 11.2023
Social Media Manager
She Makes Herstory
09.2020 - Current
Merchandise and Service Coordinator/Prestige Sales Manager
Ulta Beauty
01.2018 - 11.2019
Beauty Advisor (Cashier)
Ulta Beauty
05.2017 - 01.2018
Gateway To College -
Contra Costa College
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