Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Mauricio Arreola

American Canyon

Summary

Bilingual business office administration graduate with over four years of hospitality experience seeking an opportunity to contribute to your organization’s success. I have developed entry-level skills in administrative support, office management, customer service, and document handling. Able to assist with daily operations, maintain organized records, and communicate effectively in fast-paced environments. I am eager to bring enthusiasm, professionalism, and a strong work ethic to grow with and add value to any company or organization.

Overview

5
5
years of professional experience

Work History

Housekeeping Supervisor

Archer Hotel
06.2021 - Current
  • Collaborated with other departments to ensure seamless hotel operations and satisfaction.
  • Managed team of employees, daily progress reports, and overall project planning.
  • Enforced rules and regulations set forth by management regarding health, safety, and security policies.
  • Resolved conflicts among staff members efficiently while maintaining professionalism at all times.
  • Provided feedback on employee performance, identifying areas of improvement while recognizing successes.
  • Maintained records of room assignments, special requests from guests and status of vacant and occupied rooms.
  • Inspected guest rooms for quality assurance and adherence to hotel standards.
  • Performed periodic deep cleaning tasks in order to maintain high hygiene standards.
  • Supervised daily housekeeping operations ensuring high cleanliness standards.

Inbound Expert/General Merchandise

Target
04.2020 - 06.2021
  • Planned and completed group projects, working smoothly with others.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Created retail displays to highlight particular products and drive sales according to corporate strategy.
  • Kept work areas clean, neat, and organized for optimal productivity and worker safety.
  • Met trucks carrying incoming shipments, carefully unloaded merchandise, and moved containers or pallets to staging locations.

Education

Certificate - Business Office Administration

Intercoast Colleges
Fairfield, CA
04.2025

American Canyon High School
American Canyon, CA
06.2020

Skills

  • Bilingual in English and Spanish
  • Proficient in Microsoft Office Suite
  • Office foiling and record management
  • Accounting and bookkeeping
  • Data entry and database management
  • Time management and multitasking in office environments
  • Team collaboration and workplace professionalism
  • Leadership
  • Supply inventory management
  • Customer service
  • Electronic and hard-copy file organization

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Housekeeping Supervisor

Archer Hotel
06.2021 - Current

Inbound Expert/General Merchandise

Target
04.2020 - 06.2021

Certificate - Business Office Administration

Intercoast Colleges

American Canyon High School
Mauricio Arreola