A strategic-thinking individual experienced in successfully engaging employees and encouraging each to reach the highest potential. Offering a pleasant personality with expertise in developing employee performance goals.
Overview
7
7
years of professional experience
Work History
Department Supervisor
THE HOME DEPOT OF CANADA INC
03.2020 - Current
Oversee employee performance, correct problems and increase efficiency to maintain productivity targets.
Host Job fairs and seasonal hiring events.
Coach employees and train them on methods for handling various aspects of sales, complicated issues and demanding customers.
Manage a team of seven employees, delegate tasks and hold each employee accountable for completing assignments.
Offer hands-on customer assistance, assessing needs and maintaining current knowledge of consumer preferences.
Assign tasks and establish work schedules for staff to cover operational needs.
Provide sales feedback to management to address concerns in sales reports.
Submit reports to senior management to aid in business decision-making and planning.
Flight Attendant
EMIRATES AIRLINE, EMIRATES
05.2016 - 09.2019
Guide and assist for safety and comfort of passengers ∙ Always conduct a safety check before flight ∙ Greet and communicate with customers ∙ Help passengers find their seats ∙ Prepare and serve drinks and food to passengers ∙ Prepare and submit reports on flight incidents.
Present emergency equipment and give instructions to passengers on how to use equipment ∙ Monitor, manage and secure cabin ∙ Adhere to all aviation rules and regulations ∙ Assist passengers and cabin crew during emergency situations ∙ Provide help to passengers with special needs (children, disabled persons, elders etc.)
Flight Attendant
JET AIRWAYS
04.2015 - 04.2016
Education
Certificate - Human Resource Management
University of Toronto
Toronto, ON
04.2023
High School Diploma -
Khalsa English High School
Kolkata, India
05.2012
Skills
Strong interpersonal skills
Computer Proficiency
Delegation and Supervision
Verbal and Written Communication
Employee Interviews
New Employee Orientation
Teamwork and Collaboration
Time Management
Adaptable and Flexible
Building Customer Loyalty
Critical Thinking
Timeline
Department Supervisor
THE HOME DEPOT OF CANADA INC
03.2020 - Current
Flight Attendant
EMIRATES AIRLINE, EMIRATES
05.2016 - 09.2019
Flight Attendant
JET AIRWAYS
04.2015 - 04.2016
Certificate - Human Resource Management
University of Toronto
High School Diploma -
Khalsa English High School
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