Jaspreet Singh Toor
Lloydminster,SK
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
5
5
years of professional experience
2
2
Languages
Work History
Courier Team Lead
FedEx Canada
09.2024 - Current
- Established lasting relationships with customers by delivering packages on time, interacting professionally.
- Maintained accurate records of pick-ups, deliveries and vehicle maintenance.
- Followed company policies and procedures during shift.
- Contacted customers to confirm delivery details and locations.
- Assisted with loading and unloading shipments from vehicles.
- Kept vehicles clean and well-maintained, ensuring reliable performance for daily use.
Team Leader
Skechers
01.2024 - 08.2024
- Led employee relations through effective communication, coaching, training, and development
- Conducted regular performance reviews, providing constructive feedback and coaching to facilitate continuous improvement among employees
- Enhanced team productivity by implementing efficient workflow processes and setting clear performance expectations
Assistant Store Leader
Dollarama
01.2022 - 12.2023
- Supervised day-to-day operations to meet performance, quality and service expectations
- Improved customer satisfaction by addressing and resolving complaints promptly
- Developed strong working relationships with staff, fostering a positive work environment
Supervisor of Operations
Partap Forest Products
10.2020 - 12.2021
- Resolved conflicts between employees swiftly and professionally, maintaining a harmonious workplace atmosphere conducive to collaboration
- Achieved high levels of customer satisfaction with consistent attention to detail and effective
- Evaluated staff performance regularly, offering constructive feedback designed to promote growth within their roles.
Education
Diploma - Business Management
Kwantlen Polytechnic University
Cloverdale, BC09.2023
Skills
Customer Satisfaction
Affiliations
Level B First Aid Provider
SK Class 5 License
Own Vehicle
Timeline
Courier Team Lead
FedEx Canada
09.2024 - Current
Team Leader
Skechers
01.2024 - 08.2024
Assistant Store Leader
Dollarama
01.2022 - 12.2023
Supervisor of Operations
Partap Forest Products
10.2020 - 12.2021
Diploma - Business Management
Kwantlen Polytechnic University