Open To Work
Jaspinder Kaur Bhachu
Brampton,Ontario
Summary
Friendly and dependable individual with good communication and organizational skills.Eager to start a career in retail by providing excellent customer service, maintaining clean and well-stocked shelves,and learning store operations.
Overview
5
5
years of professional experience
Work History
Customer service representative
R S Rush transfer Xpress inc
Mississauga, Ontario
06.2024 - 08.2025
- Assisted customers with inquiries and product selection efficiently.
- Managed customer complaints and resolved issues promptly.
- Provided information on promotions and services available to customers.
- Conducted follow-up calls to ensure customer satisfaction regularly.
- Maintained a clean and organized workspace for optimal operations.
- Developed strong customer relationships to encourage repeat business
- Increased customer satisfaction ratings by effectively answering questions, suggesting effective solutions, and resolving issues quickly.
Office Coordinator
Shivani Locks Pvt. Ltd
Palwal, India
12.2020 - 06.2021
- Coordinated office activities to ensure a smooth workflow and efficient operations.
- Organized office supplies and maintained inventory for daily operations.
- Maintained filing systems for easy access to documents and records.
- Greeted visitors and directed them to the appropriate area or person.
- Followed up with customer inquiries via phone or email promptly.
- Updated contact information lists regularly in accordance with company policy.
- Compiled data, tracked changes, and created reports in Excel spreadsheets.
Education
Bachelor of Computer Applications -
DAV Institute Of Management
Faridabad01-2020
High School - Commerce
Holy Child Public School
Faridabad01-2016
Skills
- Communication skills(fluent in English, Hindi, and Punjabi)
- Time management
- Fast learner and adaptable
- Basic Computer Skills(Ms office, Excel, emai) on windows
- Customer interaction
- Friendly and Relatable
- Multitasking and Organization
Affiliations
1. Volunteering
- Helped organize community events or festivals .
- Volunteered at a gurdwara or local food bank.
- Assisted with donation drives and charity walks in College.
2. School Involvement
- Member of school house club as a Perfect.
- Participated in school/college event in cultural functions ,quiz and game
- Helped tutor classmates or organize group projects
Availability
- Available to start immediately
- Open to full-time or part-time roles
- Flexible with weekday and weekend shifts
Work Preference
Work Type
Full TimeLocation Preference
RemoteOn-SiteHybridTimeline
Customer service representative
R S Rush transfer Xpress inc
06.2024 - 08.2025
Office Coordinator
Shivani Locks Pvt. Ltd
12.2020 - 06.2021
Bachelor of Computer Applications -
DAV Institute Of Management
High School - Commerce
Holy Child Public School
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