Summary
Overview
Work History
Education
Skills
Certification
Volunteer Experience
Summary Of Relevant Qualifications
References
Timeline
Generic

Ganesh Sharma

edmonton,Alberta

Summary

Highly organized and adaptable individual pursuing a Bachelor of Arts in Psychology, with coursework in Social, Personality, Leadership, Cognition, Kinesiology, Brain and Behavior, Childhood and Adolescence, and Indigenous Studies. Experienced in supporting youth development through academic and recreational programs, with strong interpersonal and de-escalation skills to create safe, inclusive spaces. Knowledgeable about Indigenous cultures and community support networks, and certified in First Aid/CPR with training in non-violent crisis intervention techniques. Recognized for teamwork, reliability, and exceptional customer service, with proven ability to organize, document, and lead group activities effectively.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Customer Service Representative

Petro Canada
08.2021 - Current
  • Provided respectful, inclusive customer service to diverse individuals.
  • Handled challenging situations with patience and empathy.
  • Maintained a clean, safe environment and supported team needs.

Recreational Program Assistant

Cricket club Mill Woods
Edmonton, Canada
02.2021 - Current
  • Led group activities for children and youth, emphasizing teamwork and personal development.
  • Monitored safety and provided supervision during physical and creative activities.
  • Developed and implemented lesson plans focused on social-emotional learning.

Delivery Associate

amazon
Edmonton, Alberta
06.2025 - 08.2025
  • Delivered packages efficiently to designated locations within assigned routes.
  • Operated delivery vehicles while adhering to safety regulations and traffic laws.
  • Communicated with customers to ensure satisfaction and address delivery inquiries.
  • Utilized handheld devices for tracking deliveries and managing route information.
  • Collaborated with team members to optimize delivery schedules and workflows.
  • Conducted vehicle inspections to maintain operational readiness and safety standards.
  • Managed inventory of delivered items, ensuring accurate record-keeping and reporting.

Youth Mentor

St Jude’s Convent School
, India
01.2019 - 01.2021
  • Company Overview: school
  • Provided emotional support and mentorship to at-risk youth in structured programs.
  • Assisted with homework and academic guidance, fostering a growth mindset.
  • Facilitated recreational activities to promote social engagement and well-being.
  • Collaborated with teachers, parents, and counselors to address individual needs.

Education

Bachelor of Arts - Psychology

The Kings University
Edmonton, AB
04.2025

High school 12th grade - Medical

DIPS school
Nurmahal, India
03.2020

Skills

  • Detail-oriented, and highly energetic with good communication and interpersonal skills
  • Highly organized worker with a drive to exceed expectations
  • Ready to apply knowledge and skills to any challenge
  • Seeking to utilize excellent communication, interpersonal, and organizational skills to complete tasks Reliable with a good work ethic and the ability to quickly adapt to new tasks and environments
  • Seeking to utilize excellent communication, interpersonal, and organizational skills to complete tasks Reliable with a good work ethic and the ability to quickly adapt to new tasks and environments
  • Fluent in English, Hindi and Punjabi
  • Activity leadership

Certification

First Aid/CPR Certification

Volunteer Experience

Crisis Support Volunteer, Holy Crisis, Provided active listening and crisis de-escalation for individuals in distress., Assisted in connecting individuals with appropriate community resources., Documented support interactions following confidentiality guidelines.

Summary Of Relevant Qualifications

  • Pursuing a Bachelor of Arts in Psychology with coursework in Social,Personality,Leadership, Cognition, Kinesiology, Brain and Behavior Psychology, Childhood and Adolescence, and Indigenous Studies.
  • Experience supporting youth development in both academic and recreational environments.
  • Strong interpersonal and de-escalation skills, ensuring a safe and inclusive space for youth.
  • Knowledge of Indigenous cultures, traditions, and community support networks.
  • Certified in First Aid/CPR and trained in non-violent crisis intervention techniques.
  • Strong organizational and documentation skills, including progress reports and incident tracking.

References

References available upon request.

Timeline

Delivery Associate

amazon
06.2025 - 08.2025

Customer Service Representative

Petro Canada
08.2021 - Current

Recreational Program Assistant

Cricket club Mill Woods
02.2021 - Current

Youth Mentor

St Jude’s Convent School
01.2019 - 01.2021

Bachelor of Arts - Psychology

The Kings University

High school 12th grade - Medical

DIPS school
Ganesh Sharma