Dedicated professional with proven strengths in cash handling, financial reporting, and inventory management. Demonstrated ability to enhance operational efficiency and customer satisfaction through effective team leadership and communication.
Overview
7
7
years of professional experience
Work History
Receptionist
maple cribbing and slabs
Mississauga, Ontario
11.2025 - Current
Welcomed visitors and clients, ensuring a positive first impression.
Handled incoming calls, efficiently directing them to appropriate departments.
Kept reception area clean and organized, contributing to a professional environment.
Improved front desk response time,ensuring 100% timely call handling during business hours.
Shift Manager
subway
Mississauga, Ontario
12.2023 - 09.2025
Improved overall team efficiency by 25%through effective supervision.
Supervised daily operations, ensuring store cleanliness and organization to enhance customer experience.
Monitor inventory levels and restock supplies.
Reduced customer complaints by 50% resolving issues professionally.
Trained new employees on company policies and POS systems, facilitating smoother onboarding and operational continuity.
Cashier
shoppers drugmart
05.2023 - 10.2023
Maintained 99% + cash handling accuracy with minimal discrepancies.
Increased impulse sales by suggesting add-on items, enhancing daily revenue.
Delivered excellent customer service, fostering customer loyalty and repeat business.
Assisted customers with product inquiries and recommendations.
Processed customer transactions efficiently, ensuring smooth operations at point-of-sale.
HR Assistant
prime educomp
Batala, india
03.2022 - 03.2023
Coordinated daily HR operations, enhancing recruitment and onboarding processes while managing employee records.
Maintained 100% accurate employee records, improving hr audit readiness
Supported payroll processing by collecting and verifying employee timesheets.
Scheduled appointments and meetings with employees to address and resolve personnel issues effectively.
Accountant
prime educomp
batala, india
09.2019 - 12.2021
Reported on financial results, including balance sheets, income statements, and cash flow statements, to inform strategic decisions.
Analysed financial data to identify trends,variances and opportunities for cost saving.
Improved accounts receivable collection,reducing outstanding invoices by 28%
Prepared financial statements for monthly reporting and compliance purposesReviewed project documents for accuracy