Jasmine Garcia
Placentia
Summary
Dynamic professional with extensive experience at Los Angeles County DPSS, excelling in Medi-Cal eligibility determination and case coordination. Proven ability in data analysis and cross-functional collaboration, ensuring compliance and enhancing program efficiency. Skilled in interviewing techniques and community engagement, driving impactful outcomes in public assistance programs.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Eligibility Worker II
Los Angeles County – Department of Public Social Services (DPSS)
12.2020 - Current
- Determine Medi-Cal, CalFresh, and General Relief eligibility; ensure accuracy and compliance with regulatory policies.
- Conduct financial analysis and case reviews aligned with state and federal mandates.
- Attended workshops, seminars, and conferences related to public assistance programs.
- Conducted interviews with applicants to verify that all documentation was accurate and up-to-date.
Intercounty Transfer Coordinator
Los Angeles County – Department of Public Social Services (DPSS)
04.2021 - 01.2024
- Facilitate countywide Medi-Cal transfers and act as liaison between LA County and other counties
- Coordinate with leadership on deduplication and data integrity projects, supporting regulatory compliance.
Food & Beverage Supervisor
Knott’s Berry Farm
07.2016 - 08.2021
- Managed frontline staff and operations in a fast-paced environment; ensured safety and compliance
- Maintained records, schedules, and promoted a team-oriented, inclusive culture
Classroom Assistant
Titan After School Education & Safety Program (ASES) – CSU Fullerton
01.2019 - 05.2019
- Facilitated classroom management and inclusive learning for 20+ students
Activities Intern
Oakmont of Whittier
05.2018 - 05.2018
- Supported resident events and assisted the Activities Director in promoting community engagement
Education
Master of Public Administration (MPA) -
California State University, Northridge
Northridge, CA06.2025
Bachelor of Arts - Sociology
California State University, Fullerton
Fullerton, CA05.2019
Skills
- Medi-Cal
- CalFresh
- General Relief
- Public Policy & Program Analysis
- Case Coordination & Case Transfers
- Corrective Action Plan Implementation
- Cross-Functional Collaboration
- Data & Policy Analysis
- Microsoft Office Suite
- MEDS
- CalSAWS
- CalWIN
- Community engagement
- Case management
- Interviewing techniques
- Telephone etiquette
- Cross-cultural sensitivity
Certification
- MPA in progress
- Trained in CalWIN, CalSAWS, MEDS
- Fluent in Spanish (bilingual support)
Professional Highlights
- Experience supporting Medi-Cal regulatory activities
- Cross-county coordination with compliance focus
- Strong analytical and collaborative skills in public service environments
Languages
Spanish
Professional
Timeline
Intercounty Transfer Coordinator
Los Angeles County – Department of Public Social Services (DPSS)
04.2021 - 01.2024
Eligibility Worker II
Los Angeles County – Department of Public Social Services (DPSS)
12.2020 - Current
Classroom Assistant
Titan After School Education & Safety Program (ASES) – CSU Fullerton
01.2019 - 05.2019
Activities Intern
Oakmont of Whittier
05.2018 - 05.2018
Food & Beverage Supervisor
Knott’s Berry Farm
07.2016 - 08.2021
Master of Public Administration (MPA) -
California State University, Northridge
Bachelor of Arts - Sociology
California State University, Fullerton
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