Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
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JASMINE DHILLON

Concord,ON

Summary

Results-driven professional with solid background in delivering impactful solutions. Proven track record in fostering team collaboration and adapting to changing needs. Skilled in strategic planning, project management, and client relations. Known for reliability, strong analytical abilities, and excellent communication skills .Also, Experienced with managing diverse tasks and supporting team initiatives. Utilizes organizational skills and attention to detail to enhance operational efficiency. Track record of effective collaboration and problem-solving in fast-paced settings.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Solutionshop Associate

Staples
08.2023 - 12.2024
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Developed and implemented strategies to increase customer satisfaction and engagement.
  • Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
  • Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.

Brand Ambassador

PUMA
04.2023 - 09.2024
  • Increased positive word-of-mouth referrals through genuine, personalized customer interactions and excellent product knowledge.
  • Ensured accurate representation of the brand by maintaining consistent messaging and visuals across all promotional materials and presentations.
  • Enhanced brand recognition by executing promotional events and engaging customers with product demonstrations.
  • Boosted sales through effective collaboration with store staff to promote products in high-traffic areas.

Crew Member

McDonald's
07.2022 - 06.2023
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.

Security Guard

Sword Security
07.2022 - 04.2023
  • Maintained a safe environment for staff and visitors through proactive surveillance and communication.
  • Responded quickly to emergency situations to assess and deflect issues.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Completed full building and grounds patrols to spot and investigate concerns.

Crew Member

Dairy Queen
04.2022 - 08.2022
  • Took orders, prepared meals, and collected payments.
  • Worked well with teammates and accepted coaching from management team.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Cleaned and maintained all areas of restaurant to promote clean image.

Education

BCOM - Law And Business

Toronto Metropolitan University
Toronto, ON
04.2026

commerce

DELHI PUBLIC SCHOOL
CHANDIGARH IN

Skills

  • Customer service
  • Time management
  • Attention to detail
  • Computer skills
  • Leadership qualities
  • Workplace safety
  • Customer engagement
  • Decision-making
  • Flexible schedule
  • Work Planning and Prioritization
  • Cross-functional teamwork
  • Performance improvement

Languages

English
Full Professional
Hindi
Professional Working
Punjabi
Professional Working

Certification

  • Driver's License
  • First Aid Certification
  • CPR/AED Certification

Timeline

Solutionshop Associate

Staples
08.2023 - 12.2024

Brand Ambassador

PUMA
04.2023 - 09.2024

Crew Member

McDonald's
07.2022 - 06.2023

Security Guard

Sword Security
07.2022 - 04.2023

Crew Member

Dairy Queen
04.2022 - 08.2022

BCOM - Law And Business

Toronto Metropolitan University

commerce

DELHI PUBLIC SCHOOL
JASMINE DHILLON