JASMANDEEP KAUR
EDMONTON,AB
Summary
Experienced Food Service Supervisor with years of combined experience in food service operations, team leadership and customer service. Demonstrated strength in managing staff, ensuring food safety protocols, and maintaining high levels of customer service. Skilled at implementing cost-effective operational improvements that promote overall efficiency. Successful track record in fostering team cohesion and enhancing guest satisfaction levels.
Overview
2027
2027
years of professional experience
1
1
Certification
Work History
Food Service Supervisor
DAIRY QUEEN
Edmonton, Alberta
09.2023 - 05.2026
- Trained and mentored team members on customer service best practices and food safety.
- Managed inventory levels to ensure adequate supply of ingredients and packaging materials.
- Coordinated scheduling for staff to optimize coverage during peak service hours.
- Enforced cleanliness standards in food preparation areas and dining spaces consistently.
- Assisted in resolving customer complaints to enhance overall dining experience effectively.
- Monitored food storage, handling, preparation and delivery to maintain health and safety standards.
Food Counter Attendant
DAIRY QUEEN
Edmonton, Alberta
05.2021 - 06.2023
- Provided friendly customer service and addressed inquiries promptly.
- Restocked supplies and ensured product availability during peak hours.
- Assisted in training new staff on food handling procedures and customer service.
- Verified order accuracy and delivered to guests on-time to promote great service.
- Welcomed and thanked guests to demonstrate appreciation for patronage.
- Operated cash registers and processed transactions accurately.
Team Member
DAIRY QUEEN
- Communicated effectively with team to address customer needs promptly.
- Prepared and served food items according to safety guidelines.
- Operated kitchen equipment and maintained cleanliness standards.
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
Education
Diploma - Business Administration
Norquest College
Edmonton12-2022
Skills
- Quality control procedures
- Inventory management
- Staff scheduling
- Employee training
- Cleanliness enforcement
- Customer service
Certification
- ADVANCED FOOD SAFTY CERTIFICATION
Timeline
Food Service Supervisor
DAIRY QUEEN
09.2023 - 05.2026
Food Counter Attendant
DAIRY QUEEN
05.2021 - 06.2023
Team Member
DAIRY QUEEN
Diploma - Business Administration
Norquest College