Jasleen Kaur

*Responsible for maintaining security at the site, conducting regular patrols and providing access to

service users and city staff.

* Providing security back up to the site staff during emergency.

*Adhere to city policies, use of force trained, tackling overdose emergencies and maintaining detailed

reports of all the incidents by reporting them directly to City of Toronto and the company management.

Communicating with colleagues via radio during emergency situations. Working as Acting Supervisor

Occasionally.

• Oversaw access control and CCTV monitoring at civic centers, ensuring the safety of premises.
• Managed front desk duties and conducted hourly patrols to maintain security protocols.
• Asset control and monitoring.
• Utilized C Cure system for monitoring and management
• Provided exceptional customer service and responded promptly to emergencies.
• Supervised a team of 8 security guards, exhibiting strong leadership qualities
• Responsible for maintaining security at the site and maintaining observation
• Making daily reports and reporting special occurrence to management.
• Tackling homeless people and assisting with medical emergencies.

• Assisted in the development of comprehensive security plans for special events and occasions.
• Operated handheld metal detector and other surveillance devices to screen individuals entering facility.
• Leveraged physical or verbal techniques to investigate suspicious activities and resolve concerns.
• Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
• Regulated vehicle and pedestrian traffic onto building grounds.
• Responded to emergencies promptly, ensuring the safety of all individuals on site.
• Assisted in training new security personnel, sharing best practices and ensuring consistency in performance across the team.
• Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
• Completed full building and grounds patrols to spot and investigate concerns.
• Investigated suspicious activities and persons to maintain security of premises.

• Monitored resident behavior and engaged them in daily activities to promote well-being.
• Managed front desk duties and ensured the safety and security of the facility.
• Asked covid screening questions to the staff and the care takers
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• Organized, maintained and updated information in computer databases.
• Expedited visitor check-in process by maintaining an updated sign-in sheet and issuing visitor badges as needed.
• Communicated with healthcare team members to plan, implement and enhance treatment strategies.

• Reviewed orders by inspecting labeling, packaging, and contents.
• Inspected items for defects and damage.
• Weighed packaged items to calculate total weight.
• Collaborated with production teams to synchronize packaging operations, maximizing overall output.
• Loaded items onto conveyor belts and pallets.
• Reduced waste by optimizing packaging materials usage and recycling initiatives.
• Increased customer satisfaction with consistent attention to detail in product presentation and labeling accuracy.