Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Jaskaran Kaur

North York,ON

Summary

Qualified food service professional bringing 4 years of experience in the field. Focused on providing exceptional customer service and maintaining food safety.

Veteran Food Service Manager successful at improving operations through efficiency updates, cost control strategies and profit management optimization. Excellent communication, planning and conflict resolutions skills.

Committed and hardworking team leader with 4 years of experience directing sales and food service. Well-rounded leader with talent for supervising employees and building good customer relationships Swift problem solver with quick and effective solutions to wide array of issues.

Hardworking and passionate job seeker with strong organizational skills eager to secure a sales representative, customer service position. Ready to help team achieve company goals.

Reliable employee seeking supervisor position. Offering excellent communication and good judgment.

Overview

4
4
years of professional experience

Work History

Food Service Supervisor

Aspen Holdings Limited(A&W)
Antigonish , NS
10.2020 - 08.2022
  • Maintained health and food safety standards at all stages, from storage through delivery.
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
  • Kept guest and work areas clean, organized and sanitized per established standards.
  • Ordered new supplies and food to maintain service levels.
  • Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
  • Oversaw balancing of cash registers, reconciled transactions and deposited establishment's earnings to bank.
  • Oversaw training of more than Number team members.
  • Organized and oversaw food service training to educate employees on resetting tables, relaying orders to cooks and upselling food and beverages.
  • Resolved escalated customer issues and boosted retention rates by Number%.

Afternoon Supervisor

Tulsi Enterprises Inc( Tim Hortons )
Thornhill, ON
09.2018 - 09.2020
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Evaluated employee performance and coached and trained to improve weak areas.
  • Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
  • Maintained compliance with company policies, objectives and communication goals.
  • Worked with management team to implement proper division of responsibilities.
  • Developed training, task and process guidelines and communicated clear and concise directions to employees.

Team Leader

Soul Restaurants (KFC)
North York, Ontario
04.2018 - 09.2018
  • Mentored and guided employees to foster proper completion of assigned duties.
  • Conducted training and mentored team members to promote productivity, accuracy and commitment to friendly service.
  • Built strong relationships with customers through positive attitude and attentive response.
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.
  • Maximized efficiency by removing safety hazards and debris from work areas.

Education

2 Year Diploma - General Business

Seneca College of Applied Arts And Technology
North York, ON
12.2018

Grade 11 And 12 - Economics, Business And Accounting

G.T.B Public School
Guruharshai, Ferozepur
04.2016

Grade 9th And 10th - Science, English, Mathematics

Govt. Model School
Ferozepur
04.2014

Skills

  • Teamwork and Collaboration
  • Customer Needs Assessments
  • Restaurant Operation
  • Guest Satisfaction
  • Suggestive Selling
  • Professional Relationships
  • Guest Inquiries
  • Safe Work Practices
  • Active Listening
  • Dining Area Cleaning Supervision
  • Food and Beverage Service
  • Worker Training
  • Staff Leadership
  • Deposit Preparation

Languages

English
Full Professional
Hindi,punjabi, urdu
Native or Bilingual

Timeline

Food Service Supervisor

Aspen Holdings Limited(A&W)
10.2020 - 08.2022

Afternoon Supervisor

Tulsi Enterprises Inc( Tim Hortons )
09.2018 - 09.2020

Team Leader

Soul Restaurants (KFC)
04.2018 - 09.2018

2 Year Diploma - General Business

Seneca College of Applied Arts And Technology

Grade 11 And 12 - Economics, Business And Accounting

G.T.B Public School

Grade 9th And 10th - Science, English, Mathematics

Govt. Model School

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Jaskaran Kaur