Jasjit Kaur
Newmarket
Summary
Post graduate student with the major in Quality System engineering with Five years' experience of customer services Quick learner with the ability to adapt different situations and take new challenges. Deadline driven with excellent organizational skills and able to manage multiple concurrent tasks. Developed technical writing skills in creating informative and detailed documents. Expertise in inventory management and loss prevention. Committed to creating and maintaining cooperative team-based work environment.
Overview
5
5
years of professional experience
Work History
Retail Sales Supervisor
Petro Canada
2022.02 - Current
- Sell merchandise to customers and process payments
- Managing shift operations including gas station, convenience store, car wash and second cup café
- Complete necessary paperwork and ensure the accuracy of daily sales
- Supervise and coordinate the staff members and cashiers
- Maintain sufficient inventory levels and place regular merchandise orders
- Resolve customers complaints and any other issues when needed
- Formulate reports regarding merchandising, sales volumes and other matters
- Maintain safe working environment and ensure the store is neat and clean
Quality Inspector
Give & Go Bakery
2021.06 - 2022.01
- Transport raw materials, finished products and packaging materials throughout plant and warehouse manually, or with powered equipment
- Confirming specifications such as design, size, weight of incoming material with visual and measurement tests
- Check products and packaging for basic quality defects
- Returning unaccepted material for rework
- Clean work areas and equipment
- Maintain healthy and safe working environment
- Moved items between machines, conveyors and transport equipment to meet production needs
- Examined final products for conformance with quality and design standards
Client Services and Online Order Clerk
Supermarche PA Westbury
2021.01 - 2021.05
- Answering client calls and resolving order issues
- Suggest product's substitution to client
- Fill and complete online grocery orders
- Ensure the order is ready to deliver on timely manner
- Ensure products are good to use by customers
- Provide client services to in-store customers
- Payment processing and cash management
- Handled product packaging and applied appropriate labels to boxes and shipment containers
- Reported incomplete and incorrect orders to supervisors and verified client information.
Supervisor, Customer Service
Copper Branch
2019.10 - 2020.12
- Client services and services to take food orders
- Prepare and pack food
- Answer general questions and complaints of customers
- Manage inventory and food ingredients in store
- Cash management and payment processing
- Ensure cleanliness of working area and good quality of food
- Maintain fast speed of service during rush hours.
Education
Master of Engineering, Total Quality Methodologies in Engineering, Advanced Statistical Approaches to Quality, Total Quality Project Management, Quality Assurance for System Engineering, Quality in Supply Chain Design -
Concordia University
Montreal, Quebec05.2021
Bachelor of Technology, Computer Programming, Electronic devices and circuits, Digital Signal Processing, Digital System Design, VLSI (Very large-scale integration) circuit design, Microprocessor and Its applications -
Dr. B. R. Ambedkar National Institute of Technology
Jalandhar, Punjab06.2018
Skills
- Time management and Multitasking
- Critical Thinking and Problem Resolution
- Teamwork and Collaboration
- Good Communication Skills
- Microsoft Office
- Customer Relationship Building
- Relationship building and management
Languages
English
Full Professional
Hindi
Full Professional
Punjabi
Native or Bilingual
Timeline
Retail Sales Supervisor
Petro Canada
2022.02 - Current
Quality Inspector
Give & Go Bakery
2021.06 - 2022.01
Client Services and Online Order Clerk
Supermarche PA Westbury
2021.01 - 2021.05
Supervisor, Customer Service
Copper Branch
2019.10 - 2020.12
Master of Engineering, Total Quality Methodologies in Engineering, Advanced Statistical Approaches to Quality, Total Quality Project Management, Quality Assurance for System Engineering, Quality in Supply Chain Design -
Concordia University
Bachelor of Technology, Computer Programming, Electronic devices and circuits, Digital Signal Processing, Digital System Design, VLSI (Very large-scale integration) circuit design, Microprocessor and Its applications -
Dr. B. R. Ambedkar National Institute of Technology
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