Summary
Overview
Work History
Education
Skills
Certification
Referencesavailable
Membershipsawards
Corevalues
Volunteer Experience
Timeline
Generic

Jarrah AlShammari

Ottawa,ON

Summary

Seasoned Juvenile Detention Officer with critical experience in managing adolescents under institutional care. Strengths include understanding of juvenile justice system, excellent communication skills and ability to build rapport with individuals from diverse backgrounds. Significant impact made in previous roles through effective crisis management, fostering positive inmate behavior and promoting rehabilitation programs.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Juvenile Detention Officer

Youth Service Bureau of Ottawa
Ottawa
05.2024 - Current
  • Provided guidance regarding legal rights and responsibilities of juvenile offenders.
  • Encouraged positive behaviors among detained juveniles through rewards systems.
  • Transported juvenile detainees to court hearings or other appointments as required.
  • Performed administrative tasks such as filing paperwork and updating records.
  • Assisted with resolving disputes between detainees peacefully.
  • Informed detained youths about available services that could assist them upon release.
  • Conducted security checks on the facility grounds and surrounding areas.
  • Monitored detainees for compliance with regulations, safety protocols, and behavior standards.

Youth Worker

Boys and Girls Club
Ottawa
06.2014 - Current
  • Supervising the recreational and leadership program.
  • Developing leadership and life skills programs geared towards youth.
  • Connecting clients with community resources and services.
  • Providing monthly updates, including attendance figures and program outcomes.
  • Supporting volunteers and program placement students.
  • Liaising with parents and caregivers regarding the progress and challenges of the participants.
  • Driving members to their program location.

Behavioural/Dual Diagnosis Counsellor

Bairn Croft Residential Services
Ottawa
12.2007 - Current
  • Supervising group-home clients with mental disabilities.
  • Assisting clients with daily needs and administering medication.
  • Implementing behavior modification programs.
  • Driving clients to their day programs and assisting them with their daily transportation needs.
  • Communicating through sign language.

Security Guard

Harris Security Agency
Ottawa
01.2003 - Current
  • Conducted daily security patrols of assigned areas.
  • Identified potential security risks and recommended corrective actions.
  • Administered first aid when necessary in accordance with training guidelines.
  • Completed incident reports regarding violations of policies or procedures.
  • Investigated suspicious activity and reported findings to management.

Neighborhood Coordinator

Boys and Girls Club
Ottawa
08.2020 - 09.2024
  • Conducted research to identify target audiences for campaigns.
  • Coached client representatives in effective communication with public or employees.
  • Collaborated with city staff members to ensure compliance with relevant policies.
  • Drafted reports on program outcomes for funding partners and other stakeholders.
  • Assisted with event planning, coordination, and logistics.

Education

BACHELOR OF ARTS - SOCIOLOGY

Carleton University
Ottawa, ON
01.2014

CUSTOMER SERVICE TAXI -

Algonquin College
Ottawa, ON
01.2004

AREA KNOWLEDGE TAXI -

Algonquin College
Ottawa, ON
01.2004

POLICE FOUNDATIONS DIPLOMA -

St. Lawrence College
Brockville, ON
01.2003

ONTARIO SECONDARY SCHOOL DIPLOMA -

Ridgemont High School
Ottawa, ON
01.2001

Skills

  • Relationship Building
  • Self-Confidence
  • Flexibility & Diversity
  • English
  • Arabic
  • Physical Abilities
  • Decision Making
  • Typing 50 wpm
  • Safety Mindedness
  • Assertiveness
  • Negotiation/Facilitation
  • Communication
  • Commitment to Learning
  • Organizational Awareness
  • Developing Others
  • Cooperation & Initiative

Certification

  • Completed the sexual orientation and Gender Identity training level one
  • Certificate of training completion Anti-oppression Conflict Resolution Training
  • Certificate of Addictions and Mental health Strategies for complex Issues
  • Certificate of Attention Deficit hyperactivity Disorder
  • Certificate of Bullying responding for prevention
  • Certificate of Challenging Behaviors in Youth Strategies for intervention
  • Certificate of Clinical Supervision Skills for Developing Counsellors
  • Certificate of Cognitive Behavioural Therapy Tools for Thinking Differently
  • Certificate of Counselling the Essential Skills
  • Certificate of Counselling in Relationships Helping families Develop Healthy Connections
  • Certificate of Crisis Response Planning
  • Certificate of Critical Incident Group Debriefing
  • Certificate of De-escalating Potentially Violent Situations
  • Certificate of Dementia Strategies for Supporting
  • Certificate of Depression-overview and Overview and Awareness
  • Certificate of Depression-Strategies practical intervention Strategies
  • Certificate of Dialectical Behaviour Therapy Balancing Acceptance and Change
  • Certificate of Difficult Conversations Strategies for Challenging Discussions
  • Certificate of Disordered Eating from image to illness
  • Certificate of Diversity and culture Strategies for working with difference
  • Certificate of Emergency Preparedness planning
  • Certificate of Ethics of helping Boundaries and Relationships
  • Certificate of family violence awareness and support
  • Certificate of Fetal Alcohol spectrum disorder- overview understanding and overview
  • Certificate of Front-line skills for social Services
  • Certificate of Gender and Sexual Diversity in Youth
  • Certificate of Harm Reduction a framework for Change, Choice, and Control
  • Certificate of Language matters Rethinking How we talk about People and Problem
  • Certificate of Leadership and culture how to create a workplace where people like to work
  • Certificate of Managing Mental Health in the Workplace
  • Certificate of Mediation Facilitating Conflict Resolution
  • Certificate of mental health concerns in children and youth
  • Certificate of Mindfulness Overview and Awareness
  • Certificate of Mindfulness-Tool as a counselling Tool
  • Certificate of mindfulness for leaders
  • Certificate of motivational interviewing Strategies for supporting change
  • Certificate Narrative Therapy Tools for Exploring Stories
  • Certificate of Navigating Difficult Client relationship
  • Certificate of peer support Equipping the Natural Helper
  • Certificate of providing support remotely strategies for helping from a distance
  • Certificate of Psychedelic Medicines What you need to know
  • Certificate of Psychological safety in the workplace
  • Certificate of Refugees and Trauma understanding and supporting resilience
  • Certificate of regulation strategies for children and youth in crisis
  • Certificate of resilience in children-Tools and Tools for helping
  • Certificate of Resilience in Children-Understanding and Understanding Attachment
  • Certificate of Restorative Justice Guiding Principles for Communities and Organizations
  • Certificate of self-injury Behaviour in youth strategies for Helping
  • Certificate of self- Injury Behaviour in youth developing an understanding
  • Certificate of solution-Focused Therapy Skills for Short-Term Counselling
  • Certificate of Suicide intervention skills promoting life
  • Certificate of Trauma-Overview and Overview and Awareness
  • Certificate of Trauma-Strategies and Strategies for Counsellors
  • Certificate of Trauma-Informed care Building a Culture of Strength
  • Certificate of Trauma-Informed Leadership
  • Certificate of Vicarious Trauma and Strategies for supporting Resilience
  • Certificate of Violence Threat Assessment planning and Response
  • Certificate of Waling with Grief-Helping and Helping others Deal with Loss
  • Certificate of Wellness Strategies of Stress, Compassion Fatigue, and Resilience
  • Certificate of Why the Questions we ask matter
  • Certificate of Workplace Sexual Harassment why it happens and how to prevent it
  • Certified in Autism Spectrum Disorder
  • Certified in Mental Health Self-Awareness for First Responder
  • Accessibility for Ontarians with Disabilities Act
  • How to Correctly Put On Face Mask and gloves
  • OCSB Asbestos Awareness
  • Sexual Harassment: Staff-to-Staff
  • Worker Health and Safety Awareness Training
  • Workplace Bullying: Awareness and Prevention
  • Principles of Healthy Child Development
  • Certified in Private Investigations Training
  • Certified in Nasal Atomizer
  • Certified in Victim Rights in Canada
  • Covid 19 General Awareness Training (Custom)
  • Fire Extinguisher Safety
  • Laptop Ergonomics - Basic Tips - Adult or Child Use at Home Personal Hygiene- Hand Washing
  • Privacy/Security/Humane Use of Tech - Samaritans on the Digital Road
  • Workplace Violence: Awareness and Prevention
  • Safe Talk Suicide Alertness for Everyone
  • Acknowledgement of Achievement in Cross-Cultural Relations
  • Awareness & Sensitivity for Law Enforcement Officers
  • Self-defence & Police Pressure Points Certificate
  • Acknowledgement of Achievement in Security
  • Acknowledgement of Garrett Hand-Held Metal Detector
  • Operator Training Course
  • Certified in Crisis Prevention Intervention
  • Supervisor Health and Safety Awareness Training
  • Certified in Abuse Prevention Training
  • Certified in CPR Level C
  • How to be an Effective Child and Youth Worker Training
  • Worker Health & Safety Awareness in Four Steps
  • Accessibility for Ontarians with Disabilities Act (AODA)
  • High Five Training – A Children’s Sport & Recreation Certificate
  • Strengthening Children's Mental Health

Referencesavailable

True

Membershipsawards

  • Member of the 2001 varsity soccer team at St. Lawrence College
  • Gold medal member of the Ridgemont Indoor Soccer Team
  • Gold medal member of the Tae Eun Lee Tae Kwon Do Competition
  • Represented Team Canada in a kickboxing match against Team Ireland

Corevalues

I have a demonstrated track record of being worthy of trust. I have worked with minors and with vulnerable youth and young adults, as well as First Nations people in group homes. I have also worked with vulnerable youth at the Ottawa Boys and Girls Club. Working in these organizations and in the community has placed me in a position of trust, one that means I adhere to ethical and moral principles. In order to be a role model, I recognize I Must live by values that help vulnerable people respect me., Dealing with conflicts regularly in my work at group homes has allowed me to refine my self-control, as well as conflict resolution skills. When confronted with difficult situations, I am not afraid to meet challenges, because my interests in martial arts have given me the ability to accept challenges with a firmness and self-discipline that lead to good decision-making., I am sincere in all I try to do, and regard all my efforts through a sense of duty. I tackle the work that I do with humility, knowing that serving others motivates me to do my best at all times.

Volunteer Experience

  • OTTAWA POLICE HOOPSTAR, Ottawa, Ontario, 01/2019, Present, Playing a game of basketball with youth.
  • CANADIAN FRIENDS OF SOMALIA, Ottawa, Ontario, 01/2018, 01/2019, Multi-Culture advisor. Assisted with re-settlement and immigration for the Syrian community. Facilitate Home Club Session and Provide advocacy & connect community with resources.
  • JIU JITSU PRESENTER, Tarbiyah Learning, Ottawa, ON, 11/2013, Gave a presentation on Jiu Jitsu and explained the basics of the sport.
  • PROGRAM LEADER, City of Ottawa, Ottawa, ON, 10/2013, 2015, Worked with a basketball program for youth for ages 13 and 18, which includes assisting them with basketball skills, listening to issues or concerns, and finding realistic solutions.
  • JIU JITSU INSTRUCTOR, Evolution/Tristar, Gatineau, QC, 01/2008, 10/2014, Facilitates the class, helps youth and adults improve their Ju Jitsu skills.
  • PUBLIC SAFETY PATROLLER, Brockville Police Service, Brockville, ON, 10/2002, Worked with the Brockville Police Service as a student helping to patrol on Halloween night.
  • COACH, Tae Eun Lee Tae Kwon Do Competition, Ottawa, ON, 05/2002, Worked as a coach preparing athletes for a Tae Kwon Do competition.
  • TAE KWON DO INSTRUCTOR, Ottawa, ON, 1995, 2002, Provided lessons for the promotion of participants through the various belt levels.
  • SECURITY GUARD, Brockville Museum, Brockville, ON, 10/2001, Provided security for the Halloween Fright Night.
  • SENIORS’ CARE ASSISTANT, Ottawa General Hospital, Ottawa, ON, 09/1999, Assisted senior citizens with outings and provided them with companionship.

Timeline

Juvenile Detention Officer

Youth Service Bureau of Ottawa
05.2024 - Current

Neighborhood Coordinator

Boys and Girls Club
08.2020 - 09.2024

Youth Worker

Boys and Girls Club
06.2014 - Current

Behavioural/Dual Diagnosis Counsellor

Bairn Croft Residential Services
12.2007 - Current

Security Guard

Harris Security Agency
01.2003 - Current

BACHELOR OF ARTS - SOCIOLOGY

Carleton University

CUSTOMER SERVICE TAXI -

Algonquin College

AREA KNOWLEDGE TAXI -

Algonquin College

POLICE FOUNDATIONS DIPLOMA -

St. Lawrence College

ONTARIO SECONDARY SCHOOL DIPLOMA -

Ridgemont High School
  • Completed the sexual orientation and Gender Identity training level one
  • Certificate of training completion Anti-oppression Conflict Resolution Training
  • Certificate of Addictions and Mental health Strategies for complex Issues
  • Certificate of Attention Deficit hyperactivity Disorder
  • Certificate of Bullying responding for prevention
  • Certificate of Challenging Behaviors in Youth Strategies for intervention
  • Certificate of Clinical Supervision Skills for Developing Counsellors
  • Certificate of Cognitive Behavioural Therapy Tools for Thinking Differently
  • Certificate of Counselling the Essential Skills
  • Certificate of Counselling in Relationships Helping families Develop Healthy Connections
  • Certificate of Crisis Response Planning
  • Certificate of Critical Incident Group Debriefing
  • Certificate of De-escalating Potentially Violent Situations
  • Certificate of Dementia Strategies for Supporting
  • Certificate of Depression-overview and Overview and Awareness
  • Certificate of Depression-Strategies practical intervention Strategies
  • Certificate of Dialectical Behaviour Therapy Balancing Acceptance and Change
  • Certificate of Difficult Conversations Strategies for Challenging Discussions
  • Certificate of Disordered Eating from image to illness
  • Certificate of Diversity and culture Strategies for working with difference
  • Certificate of Emergency Preparedness planning
  • Certificate of Ethics of helping Boundaries and Relationships
  • Certificate of family violence awareness and support
  • Certificate of Fetal Alcohol spectrum disorder- overview understanding and overview
  • Certificate of Front-line skills for social Services
  • Certificate of Gender and Sexual Diversity in Youth
  • Certificate of Harm Reduction a framework for Change, Choice, and Control
  • Certificate of Language matters Rethinking How we talk about People and Problem
  • Certificate of Leadership and culture how to create a workplace where people like to work
  • Certificate of Managing Mental Health in the Workplace
  • Certificate of Mediation Facilitating Conflict Resolution
  • Certificate of mental health concerns in children and youth
  • Certificate of Mindfulness Overview and Awareness
  • Certificate of Mindfulness-Tool as a counselling Tool
  • Certificate of mindfulness for leaders
  • Certificate of motivational interviewing Strategies for supporting change
  • Certificate Narrative Therapy Tools for Exploring Stories
  • Certificate of Navigating Difficult Client relationship
  • Certificate of peer support Equipping the Natural Helper
  • Certificate of providing support remotely strategies for helping from a distance
  • Certificate of Psychedelic Medicines What you need to know
  • Certificate of Psychological safety in the workplace
  • Certificate of Refugees and Trauma understanding and supporting resilience
  • Certificate of regulation strategies for children and youth in crisis
  • Certificate of resilience in children-Tools and Tools for helping
  • Certificate of Resilience in Children-Understanding and Understanding Attachment
  • Certificate of Restorative Justice Guiding Principles for Communities and Organizations
  • Certificate of self-injury Behaviour in youth strategies for Helping
  • Certificate of self- Injury Behaviour in youth developing an understanding
  • Certificate of solution-Focused Therapy Skills for Short-Term Counselling
  • Certificate of Suicide intervention skills promoting life
  • Certificate of Trauma-Overview and Overview and Awareness
  • Certificate of Trauma-Strategies and Strategies for Counsellors
  • Certificate of Trauma-Informed care Building a Culture of Strength
  • Certificate of Trauma-Informed Leadership
  • Certificate of Vicarious Trauma and Strategies for supporting Resilience
  • Certificate of Violence Threat Assessment planning and Response
  • Certificate of Waling with Grief-Helping and Helping others Deal with Loss
  • Certificate of Wellness Strategies of Stress, Compassion Fatigue, and Resilience
  • Certificate of Why the Questions we ask matter
  • Certificate of Workplace Sexual Harassment why it happens and how to prevent it
  • Certified in Autism Spectrum Disorder
  • Certified in Mental Health Self-Awareness for First Responder
  • Accessibility for Ontarians with Disabilities Act
  • How to Correctly Put On Face Mask and gloves
  • OCSB Asbestos Awareness
  • Sexual Harassment: Staff-to-Staff
  • Worker Health and Safety Awareness Training
  • Workplace Bullying: Awareness and Prevention
  • Principles of Healthy Child Development
  • Certified in Private Investigations Training
  • Certified in Nasal Atomizer
  • Certified in Victim Rights in Canada
  • Covid 19 General Awareness Training (Custom)
  • Fire Extinguisher Safety
  • Laptop Ergonomics - Basic Tips - Adult or Child Use at Home Personal Hygiene- Hand Washing
  • Privacy/Security/Humane Use of Tech - Samaritans on the Digital Road
  • Workplace Violence: Awareness and Prevention
  • Safe Talk Suicide Alertness for Everyone
  • Acknowledgement of Achievement in Cross-Cultural Relations
  • Awareness & Sensitivity for Law Enforcement Officers
  • Self-defence & Police Pressure Points Certificate
  • Acknowledgement of Achievement in Security
  • Acknowledgement of Garrett Hand-Held Metal Detector
  • Operator Training Course
  • Certified in Crisis Prevention Intervention
  • Supervisor Health and Safety Awareness Training
  • Certified in Abuse Prevention Training
  • Certified in CPR Level C
  • How to be an Effective Child and Youth Worker Training
  • Worker Health & Safety Awareness in Four Steps
  • Accessibility for Ontarians with Disabilities Act (AODA)
  • High Five Training – A Children’s Sport & Recreation Certificate
  • Strengthening Children's Mental Health
Jarrah AlShammari