JANU MAROK
Calgary,AB
Summary
Pharmacy professional with solid track record in assisting with prescription preparation and patient communication. Known for reliability and adaptability in fast-paced environments, consistently contributing to team success. Skilled in inventory management, customer service, and maintaining accurate records.
Overview
1
1
year of professional experience
Work History
Pharmacy Assistant Volunteer
Woodbine Pharmacy
Etobicoke, Canada
10.2024 - 12.2024
- Company Overview: https://www.pharmachoice.com
- Processed an average of 50+ prescriptions daily with a 99% accuracy rate, ensuring timely and error-free service.
- Reduced prescription processing time by 15% through efficient use of pharmacy software systems (e.g., [kroll and fillware]).
- Verified patient information and prescription details, minimizing errors and ensuring compliance with legal requirements.
- Knowladgeable in pharmacy software systems (e.g., [Kroll and fillware]), reducing data entry errors by 25%.
- Streamlined prescription filing and retrieval processes, cutting patient wait times by 10 minutes on average.
- Provided exceptional customer service, resolving 95% of patient inquiries on the first interaction.
- Recommended OTC products and health supplies, increasing sales by 15% through upselling and patient education.
- Https://www.pharmachoice.com
Attendant
Shell Gas Station
Toronto, ON
01.2025 - 07.2025
- Kept facilities clean, neat, and organized to give areas professional and fresh appeal.
- Collaborated with team members to improve overall service quality and guest experience.
- Provided excellent customer service to guests by promptly responding to inquiries and requests.
- Maintained a clean and safe environment for guests through regular inspection and cleaning tasks.
Pharmacy Assistant Volunteer
Neighbourcare Pharmacy
Toronto, ON
05.2024 - 07.2024
- Helped reduce wait times for patients by consistently prioritizing tasks based on urgency and pharmacist directives.
- Fostered a culture of continuous improvement within the volunteer team by regularly sharing feedback and suggestions for enhancing efficiency and patient satisfaction.
- Enhanced patient satisfaction by efficiently processing prescriptions and maintaining accurate records.
- Maintained open lines of communication with pharmacists to promptly address any discrepancies or concerns related to medication orders.
Education
Post-Baccalaureate Diploma - Health Care Administration
St. Lawrence College
Toronto, ON12-2023
Skills
- Stocking shelves
- Answering customer questions
- Data entry
- Product restocking
- Supply restocking
- POS system operation
- Processing payments
- Drug inventory control
- Pharmaceutical calculations
Timeline
Attendant
Shell Gas Station
01.2025 - 07.2025
Pharmacy Assistant Volunteer
Woodbine Pharmacy
10.2024 - 12.2024
Pharmacy Assistant Volunteer
Neighbourcare Pharmacy
05.2024 - 07.2024
Post-Baccalaureate Diploma - Health Care Administration
St. Lawrence College