Supreet Toor
Kitchener
Summary
Capable pharmacy team member proficient in assisting pharmacists with preparing prescriptions and meeting customer needs. Safety-oriented and well-organized with solid experience coordinating with insurance providers, prescribers and individuals to address issues. Good relationship-building and multitasking skills.
Overview
9
9
years of professional experience
Work History
Pharmacy Assistant
IDA PHARMACY
09.2023 - Current
- Kept pharmacy counter and related areas clean, neat and organized.
- Answered telephones and provided information about order status, store hours and pharmacy procedures.
- Greeted customers and responded to questions with friendly, knowledgeable assistance.
- Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
- Delivered exceptional customer service through active listening skills and addressing concerns promptly.
- Received incoming supplies and stocked in correct locations.
- Received deliveries of medication shipments, verifying contents against invoices while adhering to proper storage protocols.
- Assisted pharmacists in maintaining a well-organized and clean pharmacy environment for optimal workflow.
Pharmacy Assistant
JANE PHARMACY
03.2023 - 08.2023
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Entered and processed patients' prescriptions into FILLWARE system.
- worked with methadone and suboxone prescriptions
Pharmacy Assistant
SHOPPERS DRUG MART
08.2022 - 01.2023
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
- Stocked, labeled and inventoried medication to keep accurate records.
- Entered and processed patients' prescriptions into internal system.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.
- Verified patient data and billing information to discover and resolve erroneous bills due to system errors.
Pharmacy Assistant
Bramalea Bestcare Pharmacy
01.2022 - 08.2022
- Completed cash register transactions by handling credit and cash payments using pharmacy register system.
- Supported pharmacists with day-to-day activities and pharmacy office management functions.
Managing Director
Immigration office
04.2018 - 11.2021
- Monitored office workflow and administrative processes to keep operations running smoothly.
- Spearheaded successful business development initiatives aligned with company's strategy and core competencies.
Pharmacist
raj medical
01.2016 - 02.2018
- Interpreted prescription orders, dispensed medications and counseled patients on drugs.
- Educated patients about possible drug interactions and gave special administration instructions.
- Maintained appropriate drug records and completed reports as necessary.
- Reviewed patient medication profiles and medical records to screen for appropriate drug selection, dosing, contraindications, side effects and therapeutic outcomes.
Education
Post-graduate Diploma - Project Management
Canadore College of Applied Arts And Technology
North Bay, ON05.2022
Bachelor of Science - Pharmacy
Punjab Technical University
Punjab,india06.2015
Skills
- Medication Storage and Labeling
- Ordering and Stocking Medications
- Equipment Cleaning and Maintenance
- Preparing Bubble Packs
- Insurance Claim Processing Software
- Ordering and Stocking Medications
- Proper Labeling Procedures
- Assisting Pharmacists
- Typing Medication Labels
- Prescription Pricing
- Answering Customer Questions
- Stocking Shelves
- Patient Confidentiality
- Team Collaboration
- Stocking Shelves
- Quality Assurance and Control
- Ordering and Stocking Medications
- Equipment Cleaning and Maintenance
- Time Management
- Data entry
- Answering customer questions
- Stocking shelves
- Product restocking
Timeline
Pharmacy Assistant
IDA PHARMACY
09.2023 - Current
Pharmacy Assistant
JANE PHARMACY
03.2023 - 08.2023
Pharmacy Assistant
SHOPPERS DRUG MART
08.2022 - 01.2023
Pharmacy Assistant
Bramalea Bestcare Pharmacy
01.2022 - 08.2022
Managing Director
Immigration office
04.2018 - 11.2021
Pharmacist
raj medical
01.2016 - 02.2018
Post-graduate Diploma - Project Management
Canadore College of Applied Arts And Technology
Bachelor of Science - Pharmacy
Punjab Technical University
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