Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Janesse Pearl Jivio

Nanaimo,British Columbia

Summary

Dedicated and compassionate professional with a rich blend of experience in administration, customer service, and hospitality. I bring a genuine commitment to supporting others, creating positive experiences, and contributing meaningfully wherever I work. Known for my adaptability, kindness, and strong work ethic, I thrive in environments where teamwork, respect, and service matter. My journey through different roles and countries has shaped me into someone who learns quickly, embraces challenges with optimism, and approaches each responsibility with care and integrity. I take pride in showing up fully reliable, motivated, and always willing to go the extra mile to make a difference.

Overview

8
8
years of professional experience
3
3
Certifications

Work History

Health Records Clerk

Vancouver Island Health Authority
Nanaimo, Canada
08.2024 - Current

Responsible for organizing, retrieving, and maintaining confidential patient records while ensuring accuracy and compliance with hospital standards. Supports clinical staff with timely document processing. Provides excellent attention to detail in a fast-paced medical setting.

Admin Support Worker (Temporary Full-Time)

Esquimalt Westshore
Langford, Canada
05.2024 - 08.2024

Provided administrative assistance, including data entry, scheduling, and document management. Supported office operations to ensure smooth workflow. Communicated effectively with staff and clients.

Food Service Worker

Vancouver Island Health Authority
Victoria, Canada
01.2023 - 05.2024

Delivered high-quality food service support across multiple VIHA facilities, including meal preparation, portioning, and tray delivery, aligned with patient dietary requirements.

Maintained strict sanitation, safety, and infection-control standards in fast-paced hospital environments.

Collaborated with kitchen staff, dietitians, and clinical teams to ensure timely and accurate meal service for patients and staff.

Cook (Casual)

The Cove
Victoria, Canada
09.2022 - 03.2024

Prepared menu items efficiently while maintaining consistent quality. Supported kitchen operations during peak hours. Ensured safe and hygienic food handling.

Pizza Maker (Part-Time)

Domino’s Pizza
Victoria, Canada
11.2022 - 03.2023

Prepared pizzas and managed food production in a high-volume environment. Ensured consistency, speed, and customer satisfaction. Maintained cleanliness in the kitchen.

Cashier (Part-Time)

Dollar Tree
Victoria, Canada
12.2022 - 01.2023

Operated the cash register, assisted customers, and maintained store organization. Provided friendly service and handled transactions accurately.

Coffee Shop Barista (Part-Time)

Good Earth Coffee
Victoria, Canada
09.2022

Prepared coffee beverages and served customers with a positive attitude. Maintained cleanliness and assisted with daily café operations.

Self-Employed – Online Retail

Just See
Lipa City, Philippines
03.2020 - 08.2022

Managed an online store, including product sourcing, packing, customer communication, and order fulfillment. Used social media and online platforms to grow sales.

ESL Teacher (Online)

51Talk
Lipa City, Philippines
08.2020 - 08.2021

Conducted online English lessons for students of varying ages. Tailored lesson plans to individual learning needs. Provided supportive and engaging instruction.

Intern – Food Server

Gurney’s Newport Resort
Rhode Island, USA
04.2019 - 11.2019

Delivered high-quality guest service in a luxury resort restaurant. Assisted with food service, table setup, and guest requests. Operated in a fast-paced hospitality environment.

Intern – Food Server

Breckenridge Ski Resort
Colorado, USA
12.2018 - 04.2019

Supported restaurant operations at a busy ski resort. Served guests, assisted with food preparation, and ensured a clean dining area.

Event Coordinator (Part-Time)

EL Momento Events
Batangas City, Philippines
09.2017 - 12.2018

Assisted in organizing weddings and events from setup to execution. Coordinated with suppliers and clients to ensure smooth event flow.

Education

Diploma - Business Administration

University of Victoria
Victoria, BC
04.2024

Bachelor of Science - International Travel And Tourism Management

Lyceum of The Philippines University
Batangas City, Philippines
05-2018

Skills

  • Administrative support and data handling
  • Customer service and relations
  • Food service operations
  • Multitasking and time management
  • Communication skills
  • Microsoft Office proficiency
  • POS system expertise
  • Adaptability and cultural awareness

Certification

Passenger Service Agent Course and Internship

Timeline

Health Records Clerk

Vancouver Island Health Authority
08.2024 - Current

Admin Support Worker (Temporary Full-Time)

Esquimalt Westshore
05.2024 - 08.2024

Food Service Worker

Vancouver Island Health Authority
01.2023 - 05.2024

Cashier (Part-Time)

Dollar Tree
12.2022 - 01.2023

Pizza Maker (Part-Time)

Domino’s Pizza
11.2022 - 03.2023

Cook (Casual)

The Cove
09.2022 - 03.2024

Coffee Shop Barista (Part-Time)

Good Earth Coffee
09.2022

ESL Teacher (Online)

51Talk
08.2020 - 08.2021

Self-Employed – Online Retail

Just See
03.2020 - 08.2022

Intern – Food Server

Gurney’s Newport Resort
04.2019 - 11.2019

Intern – Food Server

Breckenridge Ski Resort
12.2018 - 04.2019

Event Coordinator (Part-Time)

EL Momento Events
09.2017 - 12.2018

Diploma - Business Administration

University of Victoria

Bachelor of Science - International Travel And Tourism Management

Lyceum of The Philippines University
Janesse Pearl Jivio