Jake Parducho
5006 46th Street, Fort Nelson, BC
Summary
Experienced leader with strong focus on team collaboration and delivering results. Adept at managing operations, driving process improvements, and fostering positive work environment. Known for adaptability and reliability in meeting changing needs. Skilled in strategic planning, staff development, and performance management.
Overview
2027
2027
years of professional experience
Work History
Food Service Supervisor
Tim Horton’s
Fort Nelson, BC
06.2025 - Current
- Supervised team to ensure efficient service and adherence to operational standards.
- Trained new employees on company policies and customer service protocols.
- Resolved customer complaints effectively, maintaining high satisfaction levels.
Department Manager (People)
McDonald’s
Fort Nelson, BC
09.2023 - 05.2025
- Trained and mentored team members to enhance service quality and efficiency.
- Supervised daily operations to ensure compliance with food safety standards.
- Coordinated staff schedules to meet peak demand periods effectively.
- Developed training materials to improve onboarding processes for new employees.
- Analyzed customer feedback to identify areas for service improvement and implement changes.
- Led initiatives to streamline workflows, enhancing overall restaurant performance.
Kitchen Manager ( Seasonal)
Poplar Hills Golf & Country Club
Fort Nelson, BC
05.2025 - 10.2025
- Oversaw kitchen operations, ensuring compliance with health and safety regulations.
- Managed inventory levels, optimizing stock to reduce waste and control costs.
- Trained and mentored kitchen staff on food preparation techniques and standards.
Food Service Supervisor
Ricky’s Restaurant
Calgary, AB
03.2023 - 07.2023
- Supervised daily operations to ensure compliance with health and safety regulations.
- Trained and mentored staff on food preparation and customer service standards.
Cash Room Processor
GardaWorld
12.2022 - 03.2023
- Cash Room Services Division
- Processed cash deposits efficiently, ensuring accuracy and compliance with security protocols.
- Collaborated with team members to streamline transaction workflows, enhancing overall operational efficiency.
Barista (Part Time)
Starbucks
Regina, SK, Canada
11.2022 - 12.2022
- Prepared and served high-quality beverages according to standardized recipes.
- Maintained cleanliness and organization of workstations and dining areas.
Shift Manager
McDonald’s
Regina, SK, Canada
09.2022 - 01.2023
- Training Attended: Occupational Health Committee Level 1
- Work Safe Saskatchewan, November 23, 2022
- Supervised daily operations, ensuring compliance with safety and quality standards.
- Trained new staff on procedures, fostering a culture of teamwork and efficiency.
Food Service Worker II (Part time)
Saanich Peninsula Hospital
Saanichton, BC, Canada
05.2022 - 08.2022
- Prepared and served meals following established safety and hygiene protocols.
- Operated kitchen equipment and maintained cleanliness to support food preparation efficiency.
Shift Supervisor
McDonald’s
Saanichton, BC, Canada
03.2022 - 08.2022
- Supervised team operations to ensure efficient service and adherence to safety protocols.
- Trained new employees on customer service standards and food preparation procedures.
Food Service Supervisor
McDonald’s
Moose Jaw, SK, Canada
08.2021 - 03.2022
- Implemented quality control measures to enhance food safety and presentation.
- Coordinated staff schedules to optimize coverage during peak service hours.
- Managed inventory levels, reducing waste through efficient stock rotation practices.
People Development Department Manager
Golden Arches Development Corporation (McDonald’s Philippines)
- Developed and implemented training programs for staff, enhancing service quality.
- Led team meetings to align goals and improve communication among staff members.
- Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
- Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.
- Implemented cross-training initiatives for employees, increasing overall departmental knowledge and versatility.
- Optimized scheduling practices to ensure adequate staffing during peak business hours without sacrificing employee satisfaction or budgetary constraints.
Food Quality Department Manager
Golden Arches Development Corporation (McDonald’s Philippines)
Sto. Tomas, Batangas
10.2018 - 09.2020
- Food Quality Department
- Implemented inventory management systems to maintain stock levels and reduce waste.
- Implemented quality control measures that resulted in improved products or services within the department offerings.
First Assistant Manager
Golden Arches Development Corporation (McDonald’s Philippines)
Tanauan City, Batangas
03.2017 - 09.2018
- Assisted in managing daily operations, ensuring adherence to company standards and procedures.
- Coordinated staff schedules to optimize labor efficiency and maintain service quality.
- Supported training programs for new employees, enhancing team performance and customer satisfaction.
Second Assistant Manager
Golden Arches Development Corporation (McDonald’s Philippines)
Tanauan City, Batangas
01.2013 - 02.2017
- Supported daily management tasks, ensuring smooth restaurant operations and employee engagement.
- Assisted in training new staff on operational procedures and customer service standards.
- Analyzed sales reports to identify trends and recommend adjustments for improved performance.
Manager Trainee
Golden Arches Development Corporation (McDonald’s Philippines)
Tanauan City, Batangas
05.2012 - 12.2012
- Supported management in training new staff on operational procedures and company policies.
- Assisted in daily operations, ensuring adherence to service standards and customer satisfaction.
- Resolved customer inquiries and complaints, enhancing overall dining experience through effective communication.
Administrative Clerk
BDO Unibank
Makati City, Philippines
02.2011 - 08.2011
- Processed and organized customer transactions efficiently within banking software.
- Assisted in maintaining accurate records for client accounts and documentation.
- Supported team with data entry tasks, ensuring timely updates to databases.
- Coordinated communication between departments to streamline operational workflows.
Education
Bachelor of Science - Entrepreneurial Management
Polytechnic University of The Philippines
Sto. Tomas, Batangas, Philippines05-2010
Skills
- Committed, Hardworking, with sense of professionalism
- Restaurant Operations Expert
- Shift Management Expert
- Training and Scheduling Expert
- Operational efficiency
- Have knowledge in computer applications (Adobe Photoshop, MS Office)
Languages
English
Professional Working
Timeline
Food Service Supervisor
Tim Horton’s
06.2025 - Current
Kitchen Manager ( Seasonal)
Poplar Hills Golf & Country Club
05.2025 - 10.2025
Department Manager (People)
McDonald’s
09.2023 - 05.2025
Food Service Supervisor
Ricky’s Restaurant
03.2023 - 07.2023
Cash Room Processor
GardaWorld
12.2022 - 03.2023
Barista (Part Time)
Starbucks
11.2022 - 12.2022
Shift Manager
McDonald’s
09.2022 - 01.2023
Food Service Worker II (Part time)
Saanich Peninsula Hospital
05.2022 - 08.2022
Shift Supervisor
McDonald’s
03.2022 - 08.2022
Food Service Supervisor
McDonald’s
08.2021 - 03.2022
Food Quality Department Manager
Golden Arches Development Corporation (McDonald’s Philippines)
10.2018 - 09.2020
First Assistant Manager
Golden Arches Development Corporation (McDonald’s Philippines)
03.2017 - 09.2018
Second Assistant Manager
Golden Arches Development Corporation (McDonald’s Philippines)
01.2013 - 02.2017
Manager Trainee
Golden Arches Development Corporation (McDonald’s Philippines)
05.2012 - 12.2012
Administrative Clerk
BDO Unibank
02.2011 - 08.2011
People Development Department Manager
Golden Arches Development Corporation (McDonald’s Philippines)
Bachelor of Science - Entrepreneurial Management
Polytechnic University of The Philippines
Disclaimer
Jake Parducho