Experience Knowledgeable Food Service Supervisor keeps teams working smoothly and efficiently. Proven history of innovative management and detail-oriented work. Motivates employees to exceed customer expectations in high-volume settings while maintaining strong quality and cost controls. Service-oriented with good multitasking, safety management and decision-making skills.
Overview
10
10
years of professional experience
Work History
Food Service Supervisor
Pancotto Enterprises Ltd
3375 Dunmore Road South East Medicine Hat, Alberta
11.2022 - Current
Enforces and educates crew on basic people minimums and safety procedures.
Demonstrates and reinforces the leadership behaviors and basic people minimums.
Maintains critical standards for product, service speed, cleanliness and sanitation.
Models performance standards for all crew stations and maintenance.
Assists in the implementation of new products and procedures.
Properly executes, enforces and manages all food safety, sanitation requirements and health and safety program
Assistant Restaurant Manager
Stiller Agency For The Supply Workers W.L.L.
Nando's Kingdom Of Bahrain
05.2019 - 10.2022
Managing the floor both Front of the House and Back of the House.
Ensures the Pre-trade checklist is adhered properly to obtain the operation of the business is running properly and efficiently.
Ensure that all guests feel welcome and are given responsive, friendly and courteous service at all times.
Achieve company objectives in sales, service, quality, the appearance of facility sanitation and cleanliness through training of employees and creating a positive, productive working environment.
Training of new staff/employees and creating a training schedule.
Carry out restaurant marketing, advertising, promotional activities and campaigns.
Assistant Department Manager
Golden Arches Development Corporation, McDonald's
Navotas Philippines
11.2014 - 03.2019
Manages the development and training of crews.
Maintains documentation of crew performance in personnel file.
Executes a plan, based on employee commitment measurement.
Supports market-wide and store marketing promotions.
Controls assigned P & L line items, food costs and cash
Uploads attendance data in the payroll system
Education
Bachelor of Science in Elementary Education -
City of Malabon University
Pampano Street Longos Malabon City, Philippines
04.2014
Skills
Food safety practices and sanitation
Menu knowledge
Inventory Management
Cash Handling
Attention to detail
Can work independently with minimum supervision
Strong sense of dedication and work commitment
Advance skills in MS Word, Excel and Power Point Presentation
Training Certificate
First Aid CPR AED - February 7, 2022
Reza Hygiene Chemical Training - October 5, 2021
Orkin Integrated Pest Management Training - August 5, 2019 / October 20, 2020
Health Safety and Security - August 7, 2019 / December 5, 2020
Food Safety - April 27, 2015
Effective Management Practices - July 18-22, 2016
Advance Shift Management - July 20-23, 2015
People Practices - July 23, 2016
Sales and Marketing Class - September 16, 2016
Shift Management Excellence Course - April 27, 2015 - May 1, 2015