Jake Levasseur

· Interview, train, and develop new personal fitness trainers.

· Conduct fitness assessments and using the results to tailor individualized programs

· Motivate and inspire clients to reach their full potential providing positive reinforcement.

· Use fitness tracking apps and technology to monitor and adjust client programs

· Develop personalized fitness programs for clients based on their individual goals, needs, and physical limitations.

· Provide instructions in proper form, technique, and safety when performing exercises.

· Monitor progress of clients during workouts and provided feedback and encouragement.

· Demonstrate various exercises with the use of free weights and machines.

· Demonstrated safe and proper exercise techniques to clients.

· Maintain records of client's performance data such as weight loss, muscle gain.

· Work collaboratively with other fitness professionals

· Assist clients with developing reasonable diets and nutritional guidelines.

· Scheduled appointments with clients and communicated effectively with them via phone or email.

· Work front desk which includes answering the phones, sign-up new members, conduct membership sales and personal training session packages, answer questions.

• Delivered exceptional customer service.
• Served and answer customers with inquiries, purchases, and returns.
• In-depth knowledge of American Eagle's product line.
• Provided style advice and recommendations to customers.
• Consistent achievement of sales targets and quotas.
• Experienced upselling and cross-selling to enhance the customer shopping experience.
• Proficient in handling cash transactions accurately.
• Experience with point-of-sale (POS) systems.
• Contributed to maintaining a visually appealing and organized store layout.
• Participated in setting up displays and ensuring merchandise presentation is in line with company standards.
• Effective communication and collaboration with team members.
• Willingness to assist colleagues during peak hours or special promotions.
• Ability to adapt to a fast-paced retail environment
• Flexibility in handling various tasks, including restocking, inventory checks, and maintaining cleanliness
• Ability to handle customer concerns and find appropriate resolutions
• Quick thinking to address issues and provide positive outcomes
• Experience in restocking shelves and ensuring product availability.

• Provided excellent customer service by assisting shoppers with inquiries, locating products, and offering assistance.
• Ensured a positive and friendly shopping experience for customers.
• Proficiently operated cash registers, handling transactions accurately and efficiently.
• Balanced cash drawer at the end of each shift and reported any discrepancies.
• Developed a comprehensive understanding of the store's product layout and inventory.
• Assisted customers with product recommendations and information.
• Replenished shelves and maintained product displays to ensure a well-organized and visually appealing store.
• Rotated stock to ensure freshness and removed expired or damaged items.
• Conducted regular inventory checks and reported discrepancies to management.
• Assisted in receiving and verifying incoming shipments.