Jake Bowman
Orillia,ON
Summary
Dynamic Swing Manager with expertise in team motivation, operational efficiency, and inventory management. Proven track record in implementing training programs that enhance service delivery and elevate staff performance.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Swing Manager
McDonald's
Orillia, ON
09.2022 - Current
- Supervised team members during peak hours, ensuring efficient service delivery and customer satisfaction.
- Implemented training programs for new hires, enhancing operational efficiency and employee performance.
- Managed inventory levels, ensuring optimal stock availability while minimizing waste.
- Coordinated daily operations, maintaining adherence to food safety and quality standards.
- Resolved customer complaints promptly, fostering a positive dining experience and loyalty.
- Analyzed sales trends to optimize staffing schedules and improve shift productivity.
- Monitored employee performance closely, providing constructive feedback for continuous improvement opportunities.
- Oversaw daily cash reconciliation processes, maintaining accurate financial records for the establishment.
- Limited portion sizes and used garnishes to control food costs.
Education
BBA - Sport Management
Brock University
St. Catharines04-2028
Skills
- Team motivation
- Staff leadership
- Staff supervision
- Operational efficiency
- Inventory management
- Portion control
- Health and safety
Languages
English
Native or Bilingual
Certification
- First Aid Training - Expires 2027
Timeline
Swing Manager
McDonald's
09.2022 - Current
BBA - Sport Management
Brock University