Jaime Nottage
Shoreline Road,Grand Bahama
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
22
22
years of professional experience
Work History
Booking Clerk
Carewest - Innovative Health Care
Calgary, AB
06.2021 - 01.2022
- Scheduling relief/replacement staff
- Scheduling home visits and bus meets through Goldcare.
- Filling shifts as needed for sick, vacation or medical time off
- Liaising with Bus transportation, unit clerks and central scheduling
- Maintaining the accuracy of relief pools and producing reports on request.
- Home Support Coordinating
Payroll Assistant
London Health Science
London, ON
10.2020 - 06.2021
- Maintained payroll information by calculating, collecting, and entering data.
- Verified timekeeping records and handled any discrepancies with employees.
- Assisted new hires with completing required forms for accurate setup in the payroll system from their first day onward.
- Processed new hire paperwork and documents.
- Maintained accurate records of employee hours, overtime, and leave balances for precise payroll calculations.
- Maintained strict confidentiality of sensitive information while handling employee records and processing payments.
- Provided excellent customer service to employees by addressing inquiries and resolving issues related to their paychecks or leave balances.
Medical Office Assistant
Ambulatory Care, Non-Invasive Cardiac Care
London, ON
06.2018 - 10.2020
- Providing administrative support to the staff and management
- Accuro EMR scheduling system
- Covid 19 Screening and Protocols
- Greet patients in a professional manner, assist in
- Completing health history forms, and show patients to consultation rooms
- Answer, screen, and forward telephone calls
- Book appointments, scan documents
- Complete patient call-backs, place appointment reminder calls, and re-book appointments
- Track patient referrals
- Operate office equipment such as photocopiers, fax machines, scanners, computer
- Performs a variety of receptionist duties such as liaising between patients, the public and other staff as appropriate
- Maintains and updates patient master files
- Checking In patients for the Echo, ECG, Stress, Holters and Procedures.
Office Administrator/ Job Placement
South-west Ontario Regional Base Hospital Program-SWORBHP
04.2018 - 06.2018
- Performed clerical duties, such as word processing, data entry, filing and photocopying
- Created orientation packages for students
- Assist faculty and staff with special projects.
- Took part in a Strategic Planning Session with Management and staff.
Settlement Ambassador
Fanshawe College
London, ON
09.2017 - 12.2017
- Assisted new students with setting up new bank accounts
- Registration of classes
- Housing assistance for new students
Customer Service Rep
CABLE-BAHAMAS
01.2000 - 12.2015
- Answering multi-phone line in the call center
- Work with kubra system
- Handling of general customer request, billing inquiries, and collections
- Investigation of billing disputes and inquiries
- Preparation of residential and commercial cable and internet accounts
- Prepared contracts and customer documents as needed
- Dispatched technician to various assignments
- Marketing billing accounts
- Disconnection of services
- Connection of Digital Services
Education
Associate's Degree - Office Administration- Business
Fanshawe College
London, ON06.2018
High school diploma - General Studies
G. B Catholic High School
Grand Bahama06.1994
Skills
- Self-motivated
- Excellent Organizational skills
- Meridian North Star Compact ICS 4x8 Telephone Answering System
- Computer Proficiency in Microsoft Suites
- Cerner
- Team liaison
- EMR Systems
- Medical Records
- Insurance Verification
- Office administration
- Data entry proficiency
- Payment processing
- Calendar management
- Customer service
- Attention to detail
- Problem-solving abilities
- Multitasking
- Reliability
- Organizational skills
- Verbal and written communication
Languages
English
Full Professional
Timeline
Booking Clerk
Carewest - Innovative Health Care
06.2021 - 01.2022
Payroll Assistant
London Health Science
10.2020 - 06.2021
Medical Office Assistant
Ambulatory Care, Non-Invasive Cardiac Care
06.2018 - 10.2020
Office Administrator/ Job Placement
South-west Ontario Regional Base Hospital Program-SWORBHP
04.2018 - 06.2018
Settlement Ambassador
Fanshawe College
09.2017 - 12.2017
Customer Service Rep
CABLE-BAHAMAS
01.2000 - 12.2015
High school diploma - General Studies
G. B Catholic High School
Associate's Degree - Office Administration- Business
Fanshawe College