Amber Carpenter
Nanaimo,BC
Summary
Dedicated Nursing Unit Assistant with 19 years of experience in both inpatient and outpatient settings. Equipped with strong problem-solving abilities, a willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
13
13
years of professional experience
Work History
Booking Clerk
Vancouver Coastal Health
07.2023 - 09.2025
- Completed paperwork, recognizing discrepancies and promptly addressing them
- Organized and detail-oriented with a strong work ethic
- Ensured accurate scheduling of up to 36 patients a day
- Organized emailing booking packages for Colon Screening Program slates
- Processed up to 100 faxes daily, created encounters and procedures efficiently for accurate statistics
Booking Clerk
Vancouver Coastal Health
02.2023 - 07.2023
- Called up to 30 patients a day to schedule appointments and organize outpatient tests
- Handled patient inquiries and provided information about services, enhancing patient experience
- Organized a variety of paperwork, such as patient documents and requisitions
Nursing Unit Assistant
Vancouver Coastal Health
10.2020 - 04.2021
- Scheduled and coordinated an assortment of patient appointments
- Greeted and checked in up to 50 patients a day
- Organized a variety of paperwork, such as patient documents and requisitions
- Performed a variety of clerical duties, such as answering the phone and filing documents
Data Entry Clerk
Vancouver Coastal Health
08.2020 - 10.2020
- Processed orders for COVID-19 swabs for up to 100 patients daily
- Entered data accurately
- Data entry for COVID-19 statistics tracking
Nursing Unit Assistant
Vancouver Coastal Health
05.2012 - 03.2020
- Remained composed when dealing with traumatic events and distressed clients
- Supported physicians, nurses, and care aides whenever needed
- Organized a variety of paperwork such as patient documents, discharges and requisitions for up to 150 patients a day
- Performed a variety of clerical duties such as answering the phone and filing documents
Education
Certificate - Administrative Professional
Vancouver Community College
Vancouver, BC12.2022
Nursing Unit Assistant Certificate - Nursing Unit Assistant
Stenberg College
Surrey, BC11.2006
Skills
- Proficient in PCIS, Museview, Pharmanet, Careconnect, Cerner, SchedulingBook, Discern Reporting Portal, PM Office
- Typing speed of 60 wpm with 98% accuracy
- Excellent filing and organizational skills
- Strong proofreading and editing skills, excellent written communication skills
- Noted for exceptional ability to handle difficult customers over the telephone
- Highly organized with strong follow-through
- Capable of managing multiple tasks with consistent accuracy and efficiency
- Ability to maintain confidentiality
- Knowledgeable in medical terminology
Timeline
Booking Clerk
Vancouver Coastal Health
07.2023 - 09.2025
Booking Clerk
Vancouver Coastal Health
02.2023 - 07.2023
Nursing Unit Assistant
Vancouver Coastal Health
10.2020 - 04.2021
Data Entry Clerk
Vancouver Coastal Health
08.2020 - 10.2020
Nursing Unit Assistant
Vancouver Coastal Health
05.2012 - 03.2020
Certificate - Administrative Professional
Vancouver Community College
Nursing Unit Assistant Certificate - Nursing Unit Assistant
Stenberg College