Jaden Saggu
Summary
Talented hospitality worker with extensive experience in sales and customer service. Very extroverted person with a positive demeanor and is always looking to make customers smile and feel satisfied.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Server
Romer's River District
01.2025 - Current
- Often given the busiest section in the restaurant maintaining up to 10 tables at once without sacrificing quality of service or attentiveness.
- Worked as a server for parties/events of up to 100 people
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Expo
Romer's Burger Bar
07.2024 - 01.2025
- Coordinated the flow of orders and communication between the kitchen and front of house staff ensuring timely service during high volume service periods.
- Ensured correct plating, portioning and any possible food mods or allergy concerns ensuring that tabled would be satisfied with the food they were served.
- Dealt with any issues or complaints regarding food a table might have with genuine care/concern for their experience at the restaurant.
- Trained new Expos and Hosts ensuring they are competent in their new position's.
- Ran food and drinks to tables ensuring correct orders.
Host
White Spot
01.2024 - 06.2025
- Greeted and seated guests promptly.
- Coordinated with kitchen and wait staff to ensure accurate waitlist times
- Maintained server rotation to ensure all servers have a equal workload
- Trained new hosts/hostesses
- Managed reservations and seating arrangements to optimize table turnover and minimize wait times during peak service hours.
Education
Apprenticeship - Heavy Duty Mechanic
British Columbia Institute of Technology
BurnabySkills
- Excellent Memory retention
- Strong ability to handle high stress situations with professionalism
- Adept at multi tasking
- Optimistic demeanor
- Team player
Certification
Serving it right
Timeline
Server
Romer's River District
01.2025 - Current
Expo
Romer's Burger Bar
07.2024 - 01.2025
Host
White Spot
01.2024 - 06.2025
Apprenticeship - Heavy Duty Mechanic
British Columbia Institute of Technology