Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Jaden Saggu

Summary

Talented hospitality worker with extensive experience in sales and customer service. Very extroverted person with a positive demeanor and is always looking to make customers smile and feel satisfied.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Server

Romer's River District
01.2025 - Current
  • Often given the busiest section in the restaurant maintaining up to 10 tables at once without sacrificing quality of service or attentiveness.
  • Worked as a server for parties/events of up to 100 people
  • Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.

Expo

Romer's Burger Bar
07.2024 - 01.2025
  • Coordinated the flow of orders and communication between the kitchen and front of house staff ensuring timely service during high volume service periods.
  • Ensured correct plating, portioning and any possible food mods or allergy concerns ensuring that tabled would be satisfied with the food they were served.
  • Dealt with any issues or complaints regarding food a table might have with genuine care/concern for their experience at the restaurant.
  • Trained new Expos and Hosts ensuring they are competent in their new position's.
  • Ran food and drinks to tables ensuring correct orders.

Host

White Spot
01.2024 - 06.2025
  • Greeted and seated guests promptly.
  • Coordinated with kitchen and wait staff to ensure accurate waitlist times
  • Maintained server rotation to ensure all servers have a equal workload
  • Trained new hosts/hostesses
  • Managed reservations and seating arrangements to optimize table turnover and minimize wait times during peak service hours.

Education

Apprenticeship - Heavy Duty Mechanic

British Columbia Institute of Technology
Burnaby

Skills

  • Excellent Memory retention
  • Strong ability to handle high stress situations with professionalism
  • Adept at multi tasking
  • Optimistic demeanor
  • Team player

Certification

Serving it right

Timeline

Server

Romer's River District
01.2025 - Current

Expo

Romer's Burger Bar
07.2024 - 01.2025

Host

White Spot
01.2024 - 06.2025

Apprenticeship - Heavy Duty Mechanic

British Columbia Institute of Technology

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Jaden Saggu