Talented hospitality worker with extensive experience in sales and customer service. Very extroverted person with a positive demeanor and is always looking to make customers smile and feel satisfied.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Server
Romer's River District
01.2025 - Current
Often given the busiest section in the restaurant maintaining up to 10 tables at once without sacrificing quality of service or attentiveness.
Worked as a server for parties/events of up to 100 people
Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
Explained menu items and suggested appropriate options for food allergy concerns.
Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Expo
Romer's Burger Bar
07.2024 - 01.2025
Coordinated the flow of orders and communication between the kitchen and front of house staff ensuring timely service during high volume service periods.
Ensured correct plating, portioning and any possible food mods or allergy concerns ensuring that tabled would be satisfied with the food they were served.
Dealt with any issues or complaints regarding food a table might have with genuine care/concern for their experience at the restaurant.
Trained new Expos and Hosts ensuring they are competent in their new position's.
Ran food and drinks to tables ensuring correct orders.
Host
White Spot
01.2024 - 06.2025
Greeted and seated guests promptly.
Coordinated with kitchen and wait staff to ensure accurate waitlist times
Maintained server rotation to ensure all servers have a equal workload
Trained new hosts/hostesses
Managed reservations and seating arrangements to optimize table turnover and minimize wait times during peak service hours.
Education
Apprenticeship - Heavy Duty Mechanic
British Columbia Institute of Technology
Burnaby
Skills
Excellent Memory retention
Strong ability to handle high stress situations with professionalism
Childhood Education Substitute Teacher at Indian River School District, Indian River Central School DistrictChildhood Education Substitute Teacher at Indian River School District, Indian River Central School District