Developed strategic plans to enhance customer engagement and satisfaction.
Maintained up-to-date knowledge on industry trends and regulations, ensuring accurate advice was provided to clients at all times.
Engaged clients to identify specific requirements and recommended suitable products based on their feedback.
Skilled at working independently and collaboratively in a team environment.
Food and Beverage Hostess
1 Year
Quillorama Val-Bélair | 01.2021 - 01.2022
Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
Prepared and cooked menu items according to established recipes and quality standards.
Maintained cleanliness and organization of workstations throughout service periods.
Supervisor
2 Years
Tim Hortons | 01.2019 - 01.2021
Supervised daily operations to maintain efficient workflow and high-quality service.
Trained and mentored new staff to enhance team performance and customer satisfaction.
Implemented safety protocols, maintaining a secure environment for employees and customers.
Assisted in resolving customer complaints, fostering positive relationships and loyalty.
Education
- DEC Pilotage D'aéronefs ATP (A)
Orizon Aviation | QC | 06-2027
- Sciences Humaines
Cégep De Sainte-Foy | QC | 01-2024
High School Diploma
École Secondaire Roger-Comtois | QC | 06-2022
Skills
Critical thinking
Teamwork
Adaptability and flexibility
Interpersonal skills
Attention to detail
Multitasking
Certification
Class 1 Medical Certificate
Multi-Engine Rating
Floatplane rating
Group 1 IFR - In progress
ATPL (frozen) - In progress
Timeline
Seasonal Advisor
Canac
01.2022 - CurrentRead More
Food and Beverage Hostess
Quillorama Val-Bélair
01.2021 - 01.2022Read More
Supervisor
Tim Hortons
01.2019 - 01.2021Read More
Orizon Aviation
from DEC Pilotage D'aéronefs ATP (A)
Read More
Cégep De Sainte-Foy
from Sciences Humaines
Read More
École Secondaire Roger-Comtois
High School Diploma
Read More
FLIGHT EXPERIENCE
Total : 195.3
PIC : 84.7
Multi-Engine : 8.2
Floats : 12.7 total (PIC and SIC)
PLANES FLOWN
C152, C172, PA-31
ABOUT ME
I've thought about becoming a pilot for a long time. I've had the chance of flying a lot as a kid and explore the world with my grandparents, who loved travelling. The day I did my first discovery flight, I was inspired, and I knew that I wanted to apply to a flight school. I've been loving it ever since, and I can't wait to make it my lifelong career.