Leonardo Oliveira
Mississauga,ON
Summary
- Successful Crew Trainer highly effective at building rapport with new team members and helping each get acclimated to the environment, customer needs and restaurant operations.
- Skilled Agent experienced in identifying the needs of the client and working to find a solution promptly and professionally.
- Accomplished Agent with proven track record of exceeding aggressive sales objectives. Known for strong interpersonal skills and to develop loyal customer relationships.
Overview
3
3
years of professional experience
Work History
Agent Advisor - Seasonal
BestBuy Canada
09.2023 - 12.2023
- Enhanced client satisfaction by promptly addressing inquiries and providing accurate information on products and services.
- Collaborated with team members in GeekSquad to streamline the process of repairing technological devices.
- Handled and promptly resolved customer complaints to maintain professional relationships.
Certified Crew Trainer
HJMAC McDonalds
06.2021 - 09.2023
- Set positive example for team members by providing high quality, efficient service.
- Mentored junior employees to improve performance, food safety, and customer service.
- Established and maintained quality control standards.
Education
Bachelor of Science - Computer Science
Sheridan College Institute of Technology And Advanced Learning
Oakville, ON05.2027
High School Diploma -
Stephen Lewis Secondary School
Mississauga, ON07.2023
Skills
- Cash Register Operations
- Training
- Communication-fluent in English and Brazilian Portuguese
- Critical Thinking
- Collaboration
- Teamwork
- Adaptability
- Multi-Tasking Skill
Languages
English
Native or Bilingual
Portuguese
Native or Bilingual
Spanish
Limited Working
Volunteer Experience
WMC Church
- Piano Player
- Helped with Media
Timeline
Agent Advisor - Seasonal
BestBuy Canada
09.2023 - 12.2023
Certified Crew Trainer
HJMAC McDonalds
06.2021 - 09.2023
Bachelor of Science - Computer Science
Sheridan College Institute of Technology And Advanced Learning
High School Diploma -
Stephen Lewis Secondary School
Similar Profiles
Tarun SinghalTarun Singhal
Technology Manager - Operations at BestBuy CanadaTechnology Manager - Operations at BestBuy Canada
Daniel LyDaniel Ly
MERCHANDISER at BestBuy CanadaMERCHANDISER at BestBuy Canada
Stephen HartStephen Hart
Team Lead Sales at BestBuy CanadaTeam Lead Sales at BestBuy Canada
Harir LateefHarir Lateef
Project Coordinator at RegensisProject Coordinator at Regensis
Karandeep SinghKarandeep Singh
Cashier at Jeff, Rose & Herb's No FrillsCashier at Jeff, Rose & Herb's No Frills