Jadah Carter
Mount Brydges,ON
Summary
Committed and hardworking student with experience processing transactions, restocking merchandise and helping customers locate products. Dedicated to resolving issues as a creative problem-solver versed in customer service. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.
Overview
6
6
years of professional experience
Work History
Student Volunteer
Royal Canadian Legion
07.2018 - 12.2019
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
- Sanitized dining ware and kitchen equipment according to health code standards
- Greeted visitors cheerfully and answered questions to offer quality customer service
- Supported engaging, fun and smooth-running breakfast event by helping with serving and clean-up.
Customer Experience Salesfloor Associate
Walmart
08.2021 - 06.2023
- Consistent delivery of exceptional customer service while helping customers find merchandise or answering customer questions over the phone.
- Using proper time management to ensure merchandise are stocked and labeled to maximize accessibility and overall shopping experience for the customers.
- Proactively addressed potential safety hazards on the sales floor, by ensuring merchandise are off the floor and workplace equipment is supervised.
- Collaborated with fellow associates to maintain efficient merchandise presentation by zoning and facing the shelves.
- Readily available for cash support when facing busy hours at the checkouts as well as support online grocery with picking and dispensing of groceries when required.
- Water and cull plants in Garden Center where applicable as well as use proper cash practices to help customers complete purchases.
Cashier
Walmart
06.2023 - 05.2024
- Operated cash register for cash, and debit/credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, by ensuring the proper amount of money is in cash drawer at beginning of shift and counting down till at end of shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Restocked and organized merchandise in front lanes.
- Ensuring self-checkout is properly monitored and offered assistance where applicable.
Education
Bachelor of Arts - Forensic Science And Psychology
Trent University
Peterborough, ON2027
High School Diploma -
Strathroy District Collegiate Institute
Strathroy, ON2022
Skills
- Customer Service
- Work Ethic and Integrity
- Cash Handling
- Cleaning and sanitizing
- Patience and Empathy
- Customer Complaint Resolution
Hobbies
In my spare time I enjoy crocheting, outdoor activities like camping or hiking and spending time with family and friends.
Timeline
Cashier
Walmart
06.2023 - 05.2024
Customer Experience Salesfloor Associate
Walmart
08.2021 - 06.2023
Student Volunteer
Royal Canadian Legion
07.2018 - 12.2019
Bachelor of Arts - Forensic Science And Psychology
Trent University
High School Diploma -
Strathroy District Collegiate Institute
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