Jacques Robert

As senior manager of my department, my roles and responsibilities were primarily supportive for property management, asset management, leasing and building operations. The technical role engaged in building management, supporting day to day operations optimizing efficiency in maintenance tasks, scheduling, regulatory compliance and national standards. Management duties implemented capital planning and lifecycle renewal strategies, budgeting and report preparation, business case development for major project and tenant improvements. Procurement strategies for vendor services programs and building services such as cleaning, construction management, consulting, security and sustainable services. I was relied upon for technical support in relation to Tenant improvements, technical drawing reviews, and building operating efficiencies including security, life safety and information and communication technology. Varied roles and responsibilities allowed my interactions and experiences to gain expanded knowledge across all aspects of property and asset management.

• Lead innovative solutions to overcome challenges, integrate new programs leading to enhanced productivity levels.
• Consistently met or exceeded annual performance targets set by senior leadership.
• Implemented and developed operational standards, policies and procedures.
• Developed proposals and presentations for internal and external audiences.
• Held monthly meetings to create team collaboration for improved operational efficiencies.
• Procurement of vendors and negotiated contracts to optimize costs and improve internal process efficiencies.
• Championed process improvement initiatives that led to significant cost savings without compromising on quality standards.
• Evaluated vendor offerings critically to select the most appropriate partners for delivering desired results at optimal costs.

As and associate project manager in this multi disciplined firm, my role was oversight over projects solicited or assigned from initiation, scope development, design and production through to tender, award and project closeout. My responsibilities included production team management, design and development working directly with Engineers to produce contract documents and specifications in collaboration with internal and external consultants and/or architects. Client and business relationships were built through my years of experience to build on repeat services and generating new opportunities for the organization nationally.

• Enhanced client satisfaction with timely project delivery, ensuring high-quality results and meeting expectations.
• Coordinated cross-functional teams to successfully achieve project milestones and objectives.
• Developed comprehensive project plans, outlining tasks, timelines, and resources required for successful completion.
• Managed budgets and financial forecasting for multiple projects, maintaining cost control while delivering desired outcomes.
• Collaborated with stakeholders to gather requirements, define project scope, and establish clear goals for successful execution.
• Served as the primary point of contact for clients during the entire course of assigned projects, addressing concerns and providing updates on progress.
• Assisted in the development of training materials to improve associate project manager skillsets within the organization.
• Managed change requests effectively by assessing impacts on scope, timeline, budget, or resources before incorporating changes into existing plans or schedules.
• Developed and maintained strong relationships with clients, team members, and other stakeholders to foster a collaborative working environment.
• Developed and maintained project documentation for reliable records.
• Developed and implemented project plans and budgets to ensure successful execution.