Summary
Overview
Work History
Education
Skills
References
Affiliations
Timeline
Generic

Jacqueline Carter

3rd Year Parts Technician
Vegreville,AB

Summary

Adept in software proficiency and problem-solving, I significantly enhanced operational efficiency at Weiss Mechanical. My expertise in inventory coordination and ability to multitask led to a notable improvement in customer satisfaction and loyalty. Leveraging skills from diverse roles, I excel in driving projects to successful completion with a keen eye for detail and robust sales support capabilities.

Overview

18
18
years of professional experience

Work History

3rd Year Parts Technician

Weiss Mechanical
Vegreville, Alberta
01.2020 - Current
  • Utilized Microsoft Excel for accurate data entry tasks.
  • Managed inventory control effectively.
  • Documented and entered used parts inventory.
  • Operated company vehicles for parts pickup.
  • Proficient in navigating both Cummins QuickServe and SIS Cat Parts Online platforms.
  • Process customer payments using a POS system.
  • Executed end-of-day procedures promptly.
  • Handle incoming calls and document messages.
  • Managed and sorted invoices systematically for better record-keeping.
  • liaised with various suppliers to research part requests.
  • Utilized catalogues and manuals to research part requests.
  • Gathered customer data and service requests.
  • Coordinated with mechanics to ensure timely delivery of required parts.
  • Communicated effectively with clientele to maintain customer satisfaction and loyalty.
  • Conducted regular physical counts of all stocked items to verify accuracy against system records.
  • Collaborated closely with team members to identify ways of improving operational efficiency.

Tourism Manager

Town of Valleyview
Valleyview, Alberta
01.2013 - 01.2020
  • Utilized Microsoft Office Suite, Outlook and QuickBooks to perform tasks.
  • Recruited, trained, and supervised summer staff.
  • Compiled annual reports using gathered statistical data.
  • Reported to council members, including Town of Valleyview manager.
  • Managed retail store operations alongside visitor information center.
  • Ensure precise inventory management.
  • Enhanced inventory selection through yearly product research and branding initiatives.
  • Directed social media accounts to enhance marketing efforts.
  • Manage staff schedules and event timelines.
  • Designed and distributed market-specific brochures to targeted audiences.
  • Conducted safety training sessions for staff and volunteers.
  • Attended annual professional development training.
  • Resolved conflicts efficiently between visitors and staff.
  • Coordinate marketing initiatives with community businesses.
  • Facilitate regular team meetings to evaluate efficiency.
  • Adhered to AVIP standards annually to fulfill accreditation requirements.
  • Boosted visitor satisfaction in the Town of Valleyview through detailed data research.

Owner ERYT-200, CYT200

Lil Phat Yoga
Valleyview, Alberta
01.2010 - 01.2020
  • Specialized in various yoga styles including Chair, senior, children's and vinyasa.
  • Led instructional sessions on various yoga techniques.
  • Delivered top-tier expertise to achieve best outcomes.
  • Tailored activities to suit varying ability levels.
  • Instructed students on proper breathing techniques.
  • Managed waiver collection and client information.
  • Create individualized training plans.
  • Engaged with a variety of community members, businesses, and facilities.
  • Delivered training sessions on fall prevention for senior citizens in collaboration with local FCSS.

Manager

Renaissance Dance and Fitness Centre
Valleyview, Alberta
01.2010 - 01.2012
  • Developed spreadsheets to oversee gym membership.
  • Managed collection and deposit of membership fees.
  • Ensure correct use of fitness equipment.
  • Managed fitness-related schedules, logs, and documentation.
  • Cultivated repeat business through nurturing long-term customer relationships.
  • Ensured adherence to safety procedures as per facility policies and government regulations.
  • Developed and executed a comprehensive cleaning timetable.
  • Administered surveys to evaluate member satisfaction.
  • Procured required materials and tools.
  • Provided consistent updates to board members.

Administrative Assistant

Valleyview Fountain Tire
Valleyview, Alberta
01.2007 - 01.2009
  • Managed financial transactions and balances.
  • Managed database entries efficiently.
  • Managed various office software and tools.
  • Filled out forms adhering to company guidelines.
  • Coordinated customer appointments.
  • Entered and processed employee timesheets for payroll.
  • Established online training programs for employees.
  • Handled incoming calls and recorded messages.
  • Addressed emails promptly.
  • Kept filing system in order.
  • Handled payment collection and managed end-of-day procedures.
  • Coordinated establishment of business charge accounts.
  • Issue monthly billing statements to clients.
  • Conducted yearly inventory audits.

Education

3rd Year Parts Technician -

Lakeland College
Vermilion, AB
06-2024

RYT-200 Certificate -

Yandara Yoga Institute
03.2010

Century 21 Manual Accounting Certificate -

Northern Lakes College
Valleyview, AB
01.2009

Travel and Tourism Diploma - Microsoft Office, Administrative Assistant Program, Marketing 101, Toast masters, Alberta Best Program, Hospitality, Event Planning, Travel Agency Operations

Business Career College
Grande Prairie, AB
01.2006

High School Diploma -

Hillside Jr/Sr High School
Valleyview, AB
01.2000

Skills

  • Sales support
  • Stock control
  • Shipping and receiving
  • Parts identification
  • Warehouse operations
  • Problem-solving abilities
  • Multitasking Abilities
  • Software proficiency
  • Detail orientation
  • Inventory coordination

References

  • Shari Taylor, Former CAO, Town of Valleyview, 780-524-
  • Sherry Valencia, Recreation Supervisor, MD of Greenview, 780-296-2311

Affiliations

  • Active Member, Vegreville Wildlife Federation
  • Current Conservation Chair of the Alberta Wildlife Federation, Zones
  • Paddleboarding and canoeing enthusiast with a passion for exploring outdoor spaces

Timeline

3rd Year Parts Technician

Weiss Mechanical
01.2020 - Current

Tourism Manager

Town of Valleyview
01.2013 - 01.2020

Owner ERYT-200, CYT200

Lil Phat Yoga
01.2010 - 01.2020

Manager

Renaissance Dance and Fitness Centre
01.2010 - 01.2012

Administrative Assistant

Valleyview Fountain Tire
01.2007 - 01.2009

3rd Year Parts Technician -

Lakeland College

RYT-200 Certificate -

Yandara Yoga Institute

Century 21 Manual Accounting Certificate -

Northern Lakes College

Travel and Tourism Diploma - Microsoft Office, Administrative Assistant Program, Marketing 101, Toast masters, Alberta Best Program, Hospitality, Event Planning, Travel Agency Operations

Business Career College

High School Diploma -

Hillside Jr/Sr High School

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Jacqueline Carter3rd Year Parts Technician