Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Ivette Guardado

North York,ON

Summary

Dedicated professional with a proven track record of meeting organizational needs through consistent and organized practices. Demonstrates strong adaptability and resilience under pressure, effectively navigating challenges to enhance brand reputation. Core competencies include strategic problem-solving and effective communication. Aiming to leverage these skills to contribute to a dynamic team environment.

Overview

9
9
years of professional experience

Work History

Office Cleaner

G and P Pro Cleaners
01.2013 - 03.2021
  • Cleaned office buildings including kitchens, cafeterias, washrooms, offices, meeting and conference rooms, gyms, and showers.
  • Performed garbage disposal, recycling, sweeping, mopping, vacuuming, dusting, and used cleaning chemicals and protocols and according to schedule.
  • Reduced cleaning time significantly while maintaining company quality standards.
  • Checked inventory for required supplies and made lists for needed cleaning products.
  • Handled, mixed and stored chemical cleaners in compliance with safety requirements and standard operating procedures.

Customer Service Casual

MAR Construction and Renovation
09.2012 - 02.2018
  • Handled basic paperwork, including emails and invoices, with precision.
  • Provided excellent customer service, addressing guest inquiries and concerns promptly.
  • Resolved customer service issues to maintain ideal customer experiences.

Environmental Services/Housekeeping

Cleana Facilities INC.
12.2015 - 05.2016
  • Maintained cleanliness in a nursing home, including residents' rooms, washrooms, cafeterias, and kitchens.
  • Followed sanitization and infection control protocols, and completed dusting and deep cleaning schedules.
  • Reviewed daily schedules to plan out cleaning routines and gather needed supplies.
  • Dusted, swept and mopped to maintain clean, safe environment for clients.
  • Exceeded facility standards regularly by working with detail-oriented approach.
  • Kept trash cans empty by removing regularly from rooms, bathrooms and hallways.
  • Responded quickly to calls for spills and other potentially dangerous situations.
  • Provided support in patient care as required.
  • Serviced, cleaned and restocked restrooms.

Warehouse Associate-Seasonal

SDR Distribution (Via Agency)
06.2013 - 12.2013
  • Tasks included order picking, packing, labelling, sorting merchandise, and multitasking in a fast-paced environment.
  • Read computer-generated move tickets, put-away labels and delivery labels to properly move merchandise.
  • Packed and labeled merchandise to prepare for loading and shipment to customers.
  • Packed materials and items in designated crates and boxes and properly sealed and labeled crates.
  • Stored items in orderly and accessible manner in warehouse tool rooms, supply rooms, or other areas.

General Labour-Seasonal

Aldershot Greenhouses (Via agency)
06.2012 - 08.2012
  • Performed general tasks such as order packing, labelling, and sorting in a fast-paced environment.

Education

High School Diploma -

George Harvey C I
Toronto, ON
06-2009

Certificate - Sociology

University of Toronto
Toronto, ON
06-2009

ASL and Deaf Studies

George Brown College
Toronto, ON

Skills

  • Dependable and responsible
  • Attention to detail
  • Excellent communication
  • Time management
  • Interpersonal communication
  • Organization
  • Microsoft Word
  • Teamwork and collaboration
  • Friendly, positive attitude
  • Written communication
  • Fluent in Spanish
  • Intermediate proficiency in American Sign Language

Accomplishments

Mother of Four Children

Timeline

Environmental Services/Housekeeping

Cleana Facilities INC.
12.2015 - 05.2016

Warehouse Associate-Seasonal

SDR Distribution (Via Agency)
06.2013 - 12.2013

Office Cleaner

G and P Pro Cleaners
01.2013 - 03.2021

Customer Service Casual

MAR Construction and Renovation
09.2012 - 02.2018

General Labour-Seasonal

Aldershot Greenhouses (Via agency)
06.2012 - 08.2012

High School Diploma -

George Harvey C I

Certificate - Sociology

University of Toronto

ASL and Deaf Studies

George Brown College

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Ivette Guardado