Ish Atit Trivedi
Surrey,Canada
Summary
Dynamic operations professional with a proven track record at Crate & Barrel, driving a 43.6% increase in fulfillment sales. Skilled in SOP development and employee training, I enhance team performance and streamline processes, ensuring compliance and operational excellence. Adept at budget management and fostering a collaborative work environment.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Operations Associate
Crate & Barrel
Vancouver, Canada
08.2024 - Current
- Achieved a 43.6% YoY increase in fulfillment sales, contributing to $2.64M revenue in 2024–2025.
- Streamlined onboarding for 41+ employees, reducing training time by 30%.
- Improved shipping lead time from 2.67 to 0.28 days by redesigning packaging workflows.
- Facilitated multi-channel customer service and coordinated bi-weekly shipments across North America.
- Conducted monthly safety audits, reducing workplace incidents by 15% through improved SOPs and hazard identification.
- Maintained cash handling procedures with zero discrepancies; led seasonal inventory audits with 10% accuracy improvement.
- Led season change stockroom setup identifying product categorizing errors and communicating ahead making sure they are being rectified.
- Collaborated with corporate product/merchant team to maintain product standards, minimizing quality defects and reducing losses.
Merchandising Associate
Crate & Barrel
Vancouver, Canada
10.2022 - 07.2024
- Supported daily inventory operations, cycle counts, and store replenishment.
- Collaborated with visual merchandising and logistics teams to ensure showroom readiness.
- Assisted with floor sets, deliveries, and backend stock management.
General Manager (HR & Operations)
Paradise Games Studio
, India
08.2020 - 07.2022
- Oversaw operations and human resources for a 50+ member team, enhancing project delivery rates by 20%.
- Conducted 18+ hiring events and structured onboarding workflows, reducing average ramp-up time by 30%.
- Managed budgeting and vendor relations for a new facility setup, completing the project under budget.
- Implemented SOPs and developed dashboards to monitor team performance, improving throughput by 22%.
- Ensured HR compliance, reducing policy violations and operational incidents through audits and training.
Education
Master of Business Administration (MBA) -
University Canada West
Vancouver, BC, Canada06.2024
Bachelor of Commerce (B. Com) -
GLS University
India06.2020
Skills
- BambooHR and iCIMS
- Microsoft Office 365 and Google Workspace
- Adobe Creative Cloud
- Jira and Workday
- SOP development
- KPI tracking and analysis
- Customer service
- Inventory management
- Project management
- Employee training
- Budget management
- Shipping procedures
- Safety policies
- Supply ordering
- Administrative support
Certification
- Lean Six Sigma White Belt – Completed 2025
- Lean Six Sigma Green Belt – In Progress
- CORE Leadership development – Crate & Barrel, 2025 – In Progress
Accomplishments
- Associate of the Quarter Crate & Barrel – Q1 2025
Timeline
Operations Associate
Crate & Barrel
08.2024 - Current
Merchandising Associate
Crate & Barrel
10.2022 - 07.2024
General Manager (HR & Operations)
Paradise Games Studio
08.2020 - 07.2022
Master of Business Administration (MBA) -
University Canada West
Bachelor of Commerce (B. Com) -
GLS University
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