Summary
Overview
Work History
Education
Skills
Accomplishments
Projects
Timeline
Generic

Rinu Jose

Toronto,Canada

Summary

Results-driven professional with 3+ years of experience in human resources, finance, compliance, administration, and project coordination across corporate, banking and service industries. Proven expertise in talent acquisition, payroll processing, financial reporting, regulatory compliance, KYC/AML procedures and stakeholder engagement, ensuring operational efficiency and adherence to industry standards. Adept at data management, privacy protection, and risk mitigation, leveraging analytical insights to drive process improvements. Passionate about optimizing workflows, enhancing business operations, and delivering strategic solutions that support organizational growth.

Overview

7
7
years of professional experience

Work History

Retail Associate - Customer Service

No Frills
Toronto, Canada
01.2023 - Current
  • Processed 200+ transactions daily with 98% accuracy, reducing checkout time by 15%
  • Reconciled cash transactions, reducing end-of-shift discrepancies by 30%
  • Provided product recommendations, contributing to a 10% increase in sales
  • Supported loss prevention measures, reducing inventory shrinkage by 15%

Human Resources and Administrative Coordinator

Calgary Goes Digital
Calgary, Canada
08.2023 - 05.2024
  • Interviewed and screened 200+ candidates, shortening hiring time by 30%
  • Updated and managed employee records, maintaining 100% compliance with labor laws
  • Developed virtual engagement programs, increasing participation by 25%
  • Coordinated 15+ training sessions, enhancing workforce development by 30%

Human Resources and Talent Acquisition Intern

Randstad Canada
Edmonton, Canada
01.2024 - 04.2024
  • Screened 300+ applications, reducing hiring cycle time by 30%
  • Conducted background verifications, ensuring a 98% compliance rate
  • Facilitated onboarding for 50+ hires, reducing adaptation time by 25%
  • Maintained ATS workflows, improving recruitment efficiency by 40%
  • Organized 10+ training sessions, enhancing employee skills by 35%
  • Implemented structured performance reviews, increasing feedback effectiveness by 20%

Value Banker - Relationship Manager

ICICI Bank Ltd.
Kochi, India
11.2021 - 07.2022
  • Advised 200+ clients on financial solutions, increasing product enrollments by 20%
  • Surpassed sales targets by 25%, increasing revenue through targeted offerings
  • Processed 100+ daily transactions, ensuring accuracy and compliance
  • Verified KYC & AML documents, maintaining 100% audit success
  • Handled ATM cash distribution, reducing downtime by 30%
  • Resolved customer concerns, achieving a 95% satisfaction rate
  • Provided investment guidance, improving client retention by 15%

Junior Accountant

Sign Arts Creations
Kochi, India
09.2020 - 09.2021
  • Recorded 500+ financial transactions, ensuring 99% accuracy in reporting
  • Managed accounts payable/receivable, reducing outstanding balances by 20%
  • Performed bank reconciliations, identifying, and resolving 100% of discrepancies
  • Assisted in payroll processing for 100+ employees, ensuring timely disbursements
  • Monitored company budgets, reducing unnecessary expenses by 15%

Depository Participant Intern

Cochin Stockbrokers Ltd.
Kochi, India
04.2018 - 05.2018
  • Reviewed KYC documents for 100+ clients, ensuring full compliance with regulations
  • Reduced transaction errors by 25%, improving securities transfer efficiency
  • Resolved 95% of client inquiries within 24 hours, enhancing customer service

Education

Postgraduate Diploma - Human Resources Management

Humber Polytechnic
Etobicoke, Ontario, Canada

Postgraduate Diploma - Project Management

Humber Polytechnic
Etobicoke, Ontario, Canada

Bachelor of Commerce - Finance & Taxation

Sacred Heart College
Kerala, India

Skills

  • Talent acquisition, recruitment, payroll processing, and benefits administration
  • Financial reporting, budgeting, taxation, compliance, and audit preparation
  • Project coordination, risk management, stakeholder engagement, and process optimization
  • Office administration, record management, data entry, data integrity, and information security
  • Regulatory compliance, privacy protection, KYC, AML, fraud prevention, and risk assessment
  • Customer service, client relationship management (CRM), dispute resolution, and contract administration
  • Applicant tracking systems (ATS), HRIS, workforce planning, and performance management
  • Leadership, team collaboration, decision-making, and strategic planning
  • Time management, prioritization, adaptability, and problem-solving
  • Effective communication, negotiation, and conflict resolution
  • Technical Skills: Microsoft Office Suite, Google Workspace, SharePoint, Slack, Connext, Workday, Taleo, iCIMS, BambooHR, ADP Workforce Now, SAP SuccessFactors, QuickBooks, Finacle (Core Banking and CRM), Jira, Trello, Asana, Confluence, Salesforce

Accomplishments

  • Bright Spark Recognition at Randstad Canada for exceptional teamwork, positivity, and service excellence.
  • Promoted to Senior Officer at ICICI Bank within six months, exceeding sales targets by 25% while maintaining 100% compliance.
  • Dean’s Honour List Recipient for Human Resources Management & Project Management at Humber Polytechnic.
  • Led 20+ volunteers in organizing 5+ campus events, increasing participation by 30%.
  • Directed hospital volunteer programs, supporting 50+ patients weekly and managing 5+ community initiatives.

Projects

  • HR & Compliance Audit: Gym Safety Inspection (OH&S Audit) evaluated workplace safety compliance, identified more than five critical risks, and recommended policy improvements that enhanced compliance by 25%
  • Project Risk and Compliance Management: Ontario Place Early Works Project Audit assessed PMBOK compliance for a $40M infrastructure project, identifying more than five compliance gaps, and suggesting risk mitigation strategies
  • Business and Market Analysis: Online Shopping Behavior Study analyzed consumer purchasing trends from over 100 respondents, providing data-driven insights that improved e-commerce targeting strategies by 15%

Timeline

Human Resources and Talent Acquisition Intern

Randstad Canada
01.2024 - 04.2024

Human Resources and Administrative Coordinator

Calgary Goes Digital
08.2023 - 05.2024

Retail Associate - Customer Service

No Frills
01.2023 - Current

Value Banker - Relationship Manager

ICICI Bank Ltd.
11.2021 - 07.2022

Junior Accountant

Sign Arts Creations
09.2020 - 09.2021

Depository Participant Intern

Cochin Stockbrokers Ltd.
04.2018 - 05.2018

Postgraduate Diploma - Human Resources Management

Humber Polytechnic

Postgraduate Diploma - Project Management

Humber Polytechnic

Bachelor of Commerce - Finance & Taxation

Sacred Heart College
Rinu Jose