Isaac Chanteng
Safety-focused and customer-oriented transportation professional with a valid Ontario Class G Driver’s license, clean driving record, and over two years of driving experience. Experienced in passenger transportation through Uber and Lyft, completing 800+ passenger trips while maintaining a 4.5-star customer rating through reliable service, professionalism, and safe driving practices. Brings experience in customer service, security concierge operations, warehouse environments, and passenger relations. Skilled in conflict resolution, defensive driving, communication, and assisting people from diverse backgrounds. Seeking to contribute strong safety awareness, reliability, and commitment to public service as a Transit Operator with the Toronto Transit Commission.
Developed strong communication and problem-solving skills in fast-paced, customer-focused environment. Excels in time management and route optimization, ensuring timely and efficient service. Seeking to transition into new field, leveraging transferrable skills to contribute to team success.
Work History
Rideshare Driver (Part-Time)
8 Months- Successfully completed 800+ passenger trips throughout the Greater Toronto Area, including airport pickups and drop-offs.
- Maintained a 4.5-star passenger rating by consistently providing safe, courteous, and professional transportation services.
- Transport passengers safely while following Ontario traffic laws and defensive driving practices.
- Provided excellent customer service by communicating clearly and responding professionally to passenger needs.
- Managed interactions with passengers from diverse backgrounds while maintaining patience and respect.
- Used GPS navigation and route-planning skills to provide efficient transportation and adapt to changing traffic conditions.
- Maintained a clean driving record and strong commitment to passenger safety.
- Provided safe and reliable transportation to passengers, ensuring adherence to local traffic laws.
- Navigated efficiently using GPS technology to optimize routes and minimize wait times.
- Maintained vehicle cleanliness and functionality through regular inspections and maintenance checks.
- Delivered excellent customer service by engaging with passengers and addressing their needs promptly.
Front Desk Concierge
5 Months- Provided professional customer service to residents, visitors, and contractors in a secure building environment.
- Monitored building access and followed safety and security procedures.
- Responded calmly to incidents and handled customer concerns professionally.
- Communicated effectively with management, residents, and emergency personnel when required.
- Maintained accurate records and demonstrated attention to detail.
- Developed strong conflict resolution skills while maintaining professionalism.
- Delivered exceptional customer service, addressing inquiries and resolving issues promptly.
Customer Service Personnel
9 Months- Delivered professional customer service in fast-paced work environments.
- Assisted customers with questions, concerns, and service needs.
- Maintained a positive attitude while working with different teams and customers.
- Demonstrated reliability, punctuality, and adaptability.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
Warehouse Associate – Packaging, Inventory & Handling
2 Months- Performed packaging, inventory handling, and warehouse support duties.
- Followed workplace health and safety procedures.
- Maintained accuracy while handling products and completing assigned tasks.
- Worked effectively with team members to meet daily operational goals.
- Demonstrated physical stamina, attention to detail, and dependability.
- Consistently lifted materials weighing as much as 50 -70 pounds.
Education
Diploma - Business Administration
Senior High School Diploma
Skills
Languages
Certification
- First Aid & CPR Certification
- Defensive Driving Training
- Ontario Class G Driver’s Licence