Iryna Friyuk-Popyk
Sherwood Park,AB
Summary
Dynamic Community Support Worker with a proven track record at Robin Hood Association, excelling in behavioral support and crisis intervention. Skilled in fostering independence through active listening and individualized support, enhancing client well-being and satisfaction. Committed to teamwork and collaboration, ensuring a safe and empowering environment for all clients.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Community Support Worker
Robin Hood Association
09.2023 - Current
- Assisted clients in achieving greater independence, fostering a sense of empowerment through guidance and encouragement.
- Established trust-based relationships with clients through empathetic communication and active listening skills.
- Enhanced client well-being by providing comprehensive support and resources tailored to individual needs.
- Provided crisis intervention support when needed, deescalating situations while prioritizing the safety of all involved parties.
- Organized recreational activities that fostered positive social interactions and improved overall client satisfaction.
Food Counter Attendant
McDonald's Restaurant
02.2023 - 07.2024
- Enhanced customer satisfaction by providing efficient and friendly service at the food counter.
- Prepared fresh and appetizing food items in accordance with established recipes and guidelines.
- Greeted customers with smile and provided helpful suggestions.
- Followed strict sanitation procedures to maintain a safe and hygienic foodservice environment.
- Managed multiple tasks in high-volume environment.
- Maintained a clean and organized workspace, ensuring a positive experience for customers.
Pharmacist
Pharmacy Store
02.2016 - 10.2022
- Managed high volume of prescriptions daily while maintaining excellent customer service and attention to detail.
- Developed strong relationships with healthcare providers to optimize patient care and medication adherence.
- Educated patients about possible drug interactions and gave special administration instructions.
- Collaborated with pharmacy team members to develop and implement strategies for continuous improvement in quality of care.
Nurse
Children's Hospital of Kyiv
09.2002 - 07.2005
- Took care of premature newborns, made various medical examinations and manipulations
- Cooked various dietary meals, including spoon, pacifier, and tube feeding.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Performed routine wound care and dressing changes on schedule.
- Promoted a safe and comfortable healing environment by addressing patient concerns promptly and professionally.
- Took care of children with cerebral palsy and speech disorders.
Education
Bachelor of Pharmacy - Pharmacology
Kharkiv National University of Pharmacy
Ukraine, Kharkiv02-2009
Bachelor of Nursing - Practical Nursing
Kyiv Medical College
Ukraine, Kyiv07-2002
Skills
- Behavioral support
- Disability awareness
- Transportation assistance
- Individualized support
- Recreational activities
- Life skills training
- Housing assistance
- First aid and CPR
- Personal care assistance
- Active listening
- Teamwork and collaboration
Languages
English
Professional Working
Ukrainian
Native or Bilingual
Russian
Full Professional
Certification
- Certificate of Training : Sanitization, Personal Protective Equipment, Ethics of Touch, Medication Administration, Food Protection, Epilepsy, Abuse Prevention, Response Protocol, Safety, Ergonomics, Universal Precautions, Restrictive Procedures,
Safe Bathing & Showering, & RHA Transportation - First Aid and CPR/AED certificate
- NVCI
Timeline
Community Support Worker
Robin Hood Association
09.2023 - Current
Food Counter Attendant
McDonald's Restaurant
02.2023 - 07.2024
Pharmacist
Pharmacy Store
02.2016 - 10.2022
Nurse
Children's Hospital of Kyiv
09.2002 - 07.2005
Bachelor of Pharmacy - Pharmacology
Kharkiv National University of Pharmacy
Bachelor of Nursing - Practical Nursing
Kyiv Medical College
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