Irma Alejandro
102-460 Rene Ave Penticton,BC
Summary
Qualified food service professional bringing 6 years of experience in the field. Focused on providing exceptional customer service and maintaining food safety. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Food Service Supervisor
Nicole Mcmillan
03.2017 - Current
- Maintained health and food safety standards at all stages, from storage through delivery.
- Kept guest and work areas clean, organized and sanitized per established standards.
- Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
- Monitored food quality and service levels to maximize kitchen and dining area performance.
- Demonstrate that customer service is number one.
Team Leader
Youthopia Media Phillipines Inc.
02.2015 - 08.2016
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Coordinate team activities related to project schedules.
- Contribute to school event schedule in collaboration with project.
Merchandiser
The Rogemson Company Inc.
05.2014 - 07.2015
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Updated pricing and signage to complete product displays and educate customers.
- Monitored inventory levels and kept adequate stock in product displays on sales floor.
- Verified products appeared at correct locations in proper quantities.
Food Counter Attendant
Jollibee Food Corporation
01.2013 - 05.2014
- Processed sales transactions using POS system.
- Maintained clean and safe workstation while adhering to all food safety and sanitation regulations.
- Greeted customers with smile and provided helpful suggestions.
- Managed multiple tasks in high-volume environment.
Education
Bachelor of Science - Hospitality And Restaurant Services
Baliuag University
Baliwag Bulacan Philippines03.2004
High School Diploma -
Dr. Felipe De Jesus High School
Agnaya Plaridel Bulacan03.2001
Skills
- Guest Relations
- Sales Leadership
- Safety and Sanitation Standards
- Organizing
- Skilled in Food preparation of different dishes
- Active Listening
Languages
English
Full Professional
Filipino
Native or Bilingual
Certification
- District Finalist
2018 Tim Cup Challenge
Sept. 28, 20018
- Food Safe Level 1
Food Safe Training Program
Valid until : Nov. 18, 2023
- Quality Customer Service Workshop
Puregold Price Club Inc.
March 23, 2010
Timeline
Food Service Supervisor
Nicole Mcmillan
03.2017 - Current
Team Leader
Youthopia Media Phillipines Inc.
02.2015 - 08.2016
Merchandiser
The Rogemson Company Inc.
05.2014 - 07.2015
Food Counter Attendant
Jollibee Food Corporation
01.2013 - 05.2014
Bachelor of Science - Hospitality And Restaurant Services
Baliuag University
High School Diploma -
Dr. Felipe De Jesus High School
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