Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.
Overview
5
5
years of professional experience
Work History
Mental Health Rehab and Addictions Support Worker
VIHA - Psychiatric Emergency Services
01.2023 - Current
Contributes to the care planning process and the development, maintenance and delivery of the patient-center plan of treatment/care by interacting with patients to identify problems and needs, obtaining information regarding patient interest and skills; providing information and feedback, both written and verbal to the multidisciplinary team and community supports
Ensures a safe and healthy working environment by observing universal precautions and infection control procedures; removing obvious hazards; reporting faulty equipment, accidents, injuries and near misses; and adhering to and enforcing rules regarding safety
Under the direction of the Registered Nurse/ Registered Psychiatric Nurse, assists with nursing procedures, obtaining and transporting specimens to the lab; recording close observations of patients; administering on-sterile dressings; observing and reporting any problems/changes to the RN/RPN
Performs clerical duties such as; answering the telephone, filing, retrieving, photocopying and faxing documents
Performs other duties as required.
Food and Beverage Associate
Marriott Hotel - Victoria Inner Harbour
01.2022 - Current
Skillfully anticipate and address guests’ service needs
Consistently adhere to quality expectations and standards
Accurately record orders and partner with server and kitchen team members to serve food and beverages that exceed guests’ expectations
Set up banquet halls for diverse community and fundraising events
Enhanced customer satisfaction by providing exceptional service and addressing dietary concerns.
Regularly checked on guests to ensure satisfaction with each food course and beverage.
Psychiatric Rehab Worker
Island health - Glengarry Transitional Care Unit (MHSU)
01.2022 - 01.2023
Perform assessment during admission/discharge of clients and ongoing daily reassessment of mental, physical and psychosocial needs
Facilitation of psychosocial rehabilitation, drawing from historical trauma information and client-focused care at the forefront of treatment
Document observations, interventions and service outcomes in client records
Deliver culturally safe and trauma informed counselling support
Role model healthy lifestyle behaviors and develop life skills
Building therapeutic relationships with a broad spectrum of mental health and addiction clients as to create client focused area
Communicate effectively both written and verbally to multidisciplinary care team and manager.
Community Leader
University of Victoria - Residence Services
01.2019 - 01.2021
Refer students to appropriate departments for assistance
Counsel students on academic, personal, and social matters
Serve as a resource and referral person in the academic, personal, and social advising of students
Recognize the talents and interests of students
Develop, administer, and encourage beneficial outlets for those talents and interests (i.e., intramurals, recitals, camping) in order to facilitate students' self-confidence and promote interaction among students
Keep students informed about the College through meetings, posters, flyers, and general use of bulletin board
Won Team player of the year award.
Volunteer
Victoria Brain Injury Society - Victoria, BC
01.2019 - 01.2021
Held a volunteer position as front desk receptionist/ administrative assistant
Greeted patients and visitors upon arrival and directed them to various locations within the facility.
Education
Bachelor of Science - Biology And Psychology Combined Major
University of Victoria
Victoria, BC
06.2022
Skills
Interpersonal Skills
Problem-solving aptitude
Teamwork and Collaboration
Adaptability
CPR C/First Aid
Working Knowledge of Mental Health Act
Languages
English
Full Professional
French
Professional Working
Swahili
Elementary
Timeline
Mental Health Rehab and Addictions Support Worker
VIHA - Psychiatric Emergency Services
01.2023 - Current
Food and Beverage Associate
Marriott Hotel - Victoria Inner Harbour
01.2022 - Current
Psychiatric Rehab Worker
Island health - Glengarry Transitional Care Unit (MHSU)
01.2022 - 01.2023
Community Leader
University of Victoria - Residence Services
01.2019 - 01.2021
Volunteer
Victoria Brain Injury Society - Victoria, BC
01.2019 - 01.2021
Bachelor of Science - Biology And Psychology Combined Major
University of Victoria
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