Ines YAHIAOUI
Toronto,ON
Summary
Dynamic and smiling person, with a proven experience as an administrative assistant at ClinicAdom Dialyse, and strong communication abilities, excelling in customer service and meticulous data management. Adept at organizing events and training interns, capable of multitasking while maintaining a professional and welcoming demeanor. Detail-oriented, highly organized, and motivated to deliver a positive experience in every role.
Overview
3
3
years of professional experience
Work History
Administrative Assistant
ClinicAdom Dialyse
01.2023 - 09.2025
- Welcoming visitors, managing calendars, scheduling appointments and updating administrative files.
- Compiling and archiving files.
- data entry, review and preparation of patients files and invoices.
- Answering multi-line phone system, routing calls, delivering messages to staff.
- Preparing purchase orders and negotiating with suppliers.
- Managing inventory and tracking deliveries.
- Supervising and training office interns.
- .Organizing events and meetings.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Education
Master of Science - BIODIVERSITY AND ENVIRONMENT
MOULOUD MAMMERI
TIZI-OUZOU ALGERIA 01-2021
No Degree - Medical Sales Representative Training
ORGANEVA
ALGIERS, ALGERIA 08-2018
Bachelor of Science - Ecology
MOULOUD MAMMERI
TIZI-OUZOU ALGERIA 06-2018
High School Diploma -
DAHMANI MOHAMED Technical High School
Boghni TIZI-OUZOU ALGERIA 06-2015
Skills
- Customer service and reception
- Customer follow-up and loyalty
- Adaptability to objections
- Communication, organization and multitasking
- Teamwork and autonomy
- Meticulousness and attention to detail
- sense of organization and creativity
Languages
French
Native or Bilingual
Arabic
Native or Bilingual
kabyle
Native or Bilingual
English
Professional Working
Interests
- Camping
- Hiking
- Animals
- nature
- Drawing
- Music
- Creating handmade jewelries
- Creating handmade candles and bouquets
- Photographie
- Working with my hands and fixing things
- DIY and Home Improvement
- Fashion and Style
Timeline
Administrative Assistant
ClinicAdom Dialyse
01.2023 - 09.2025
Master of Science - BIODIVERSITY AND ENVIRONMENT
MOULOUD MAMMERI
No Degree - Medical Sales Representative Training
ORGANEVA
Bachelor of Science - Ecology
MOULOUD MAMMERI
High School Diploma -
DAHMANI MOHAMED Technical High School