Imana Foroozan
Ottawa
Overview
3
3
years of professional experience
1
1
Certification
Work History
Coat Check Attendant
GRIDWRKS
Ottawa
12.2025 - 05.2026
- Managed the secure intake, organization, and retrieval of over 200 items per shift in a fast-paced environment, maintaining a 100% accuracy rate and zero loss of personal property.
- Provided professional, efficient service to a diverse clientele, effectively de-escalating high-pressure situations, and resolving ticketing discrepancies to ensure a positive guest experience.
- Handled high-volume cash and digital transactions accurately while streamlining the check-in/check-out process to minimize wait times during peak club hours.
Barback
Metcalfe Plaza
Ottawa
08.2025 - 09.2025
- Mixed and served cocktails, beer, and specialty drinks during daytime events and evening parties at a high-volume outdoor venue
- Worked closely with team members to ensure smooth operation during peak hours
- Assisted in setting up and closing down the bar, ensuring cleanliness, organization, and proper inventory levels
Host
Scaddabuch Italian Kitchen & Bar
Richmond Hill
09.2023 - 12.2024
- Managed multiple tables with attention to detail and professionalism, ensuring high guest satisfaction and return visits
- Coordinated with bartenders, kitchen staff, and hosts to maintain smooth service flow during peak hours
- Delivered exceptional customer service in a fast-paced, casual dining environment
Education
Bachelor of Commerce - Concentration in Accounting
Carleton University
Ottawa, ON05-2028
Graduated with Honours -
Western Canada High School
Calgary, AB06.2023
Skills
- Customer service
- Cash handling
- Team collaboration
- Attention to detail
- Conflict resolution
- Time management
Certification
Smart Serve, 08/01/23
Timeline
Coat Check Attendant
GRIDWRKS
12.2025 - 05.2026
Barback
Metcalfe Plaza
08.2025 - 09.2025
Host
Scaddabuch Italian Kitchen & Bar
09.2023 - 12.2024
Bachelor of Commerce - Concentration in Accounting
Carleton University
Graduated with Honours -
Western Canada High School