Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Ilene Muise

Windsor,ON

Summary

Dynamic Community Support Worker with a proven track record at Pozitive Pathways, skilled in behavioral support and individualized guidance. Successfully enhanced client independence through empathetic communication and crisis intervention. Recognized for fostering trust-based relationships and effectively liaising with community partners to provide tailored resources and support.

Diligent with solid background in providing compassionate support to diverse community members. Proven ability to develop and implement effective support plans tailored to individual needs. Demonstrated skills in active listening and crisis intervention.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Community Support Worker

Pozitive Pathways
10.2022 - Current
  • Assisted clients in achieving greater independence, fostering a sense of empowerment through guidance and encouragement.
  • Established trust-based relationships with clients through empathetic communication and active listening skills.
  • Enhanced client well-being by providing comprehensive support and resources tailored to individual needs.
  • Provided crisis intervention support when needed, deescalating situations while prioritizing the safety of all involved parties,provide information on safe injection practices,facilitate the distributions of sterile syringes,to reduce the risk of blood born infections,maintain accurate information of client interactions,liaison with community partners,referrals to programs,and services,responsible for implementing mobile delivery services

Health Care Dietary Aid

Victoria Manner
01.2018 - 08.2019

Assisting with preparing,and serving meals,ensuring patients get nutritious meals that meet there dietary needs,maintaining cleanliness,washing dishes,ensuring the kitchen is kept sanitary,ensuring proper storage of food,maintained accurate records of patients diets,and preferences,recording refrigerator temperatures,interacting with patients,while providing a safe and comfortable environment.

  • Developed and maintained courteous and effective working relationships.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Worked effectively in fast-paced environments.
  • Self-motivated, with a strong sense of personal responsibility.

Warehouse Worker

Syncreon Automotive
05.2015 - 09.2018
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Consistently lifted materials weighing as much as 60 pounds.
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.
  • Supported customer satisfaction efforts through prompt resolution of delivery issues.
  • Reduced order processing times with meticulous attention to order picking and packaging.
  • Loaded and unloaded materials to and from,storage and production areas,
  • Received positive feedback from supervisors for consistently meeting performance targets.

Education

Healthcare Food Service Worker/ Dietary Aid

Northern College
Timmins, ON
11-2018

Skills

  • Behavioral support
  • Understanding of disability issues
  • Individualized guidance
  • Highly efficient in verbal and written communications
  • Works well in fast pace settings
  • Effective problem solver, being adaptable thinking quickly
  • Client advocacy
  • Community outreach
  • Interpersonal communication

Certification

initiative to address human trafficking

Non violence crisis intervention

Mental health first aid

Cpr

food handlers certificate

valid G drivers licence


Timeline

Community Support Worker

Pozitive Pathways
10.2022 - Current

Health Care Dietary Aid

Victoria Manner
01.2018 - 08.2019

Warehouse Worker

Syncreon Automotive
05.2015 - 09.2018

Healthcare Food Service Worker/ Dietary Aid

Northern College
Ilene Muise