IFEDAYO MICHAEL AKARIGBO
Etobicoke,ON
Summary
Customer service specialist with over 6 years of experience, who has worked in fast-paced environments with good organizational and communication skills Accomplished Field Sales Representative offering 6 years of comprehensive experience attracting new clients and sourcing opportunities by developing successful sales strategies. Polished in promoting and marketing products and maintaining and building brand presence. Proficient in CRM and Salesforce coupled with excellent knowledge of various sales and negotiation techniques.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Business Developer
Coca-Cola Hellenic Bottling Company Limited
03.2020 - 02.2022
- Collaborated with company departments to develop new strategies to capitalize on emerging customer and market trends
- Dealership management for growth and profitability
- Identify business opportunities in route and provide an action plan to fill the gap
- Manage delivery men to ensure OTIF delivery of SKU to customers
- Establishing and maintaining and expanding customer base
- Manage relationships with customers to achieve company-set targets
- Ensure BTL campaign materials are activated in customers' outlets appropriately
- Implement company selling process, using call concept (call day and frequencies)
- Compiling reports using Microsoft Excel
- Reached out to potential customers via telephone, email, and in-person inquiries.
Teacher
Corps
10.2018 - 10.2019
- NYSC, police Secondary school Minna, Kept 50 students on-task with proactive behavior modification and positive reinforcement strategies
- Planned and implemented integrated lessons to meet national standards
Sales Representative
Kumuyi Palm OIL Company
02.2014 - 02.2018
- Managed OVER 150 customer accounts to secure customer satisfaction and repeat business.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
Education
Bachelor of Science - Educational Technology
University of Ilorin
Skills
- Leadership
- Relationship building and rapport
- Customer service and support
- Market understanding
- Verbal and written communication
- New Business Development
- Analytical and Numerical
- Deal negotiations
- Business Development
- Effective Customer Service
Accomplishments
- Resolved product issues through consumer testing.
- Achieved 60% market share in 2021
- Supervised team of 14 Business developers and 5 delivery men ( Acting distribution manager) October 2020
- Increased yearly revenue by 50% in 2020
Languages
English
Full Professional
Certification
License to Sale
Timeline
Business Developer
Coca-Cola Hellenic Bottling Company Limited
03.2020 - 02.2022
Teacher
Corps
10.2018 - 10.2019
Sales Representative
Kumuyi Palm OIL Company
02.2014 - 02.2018
Bachelor of Science - Educational Technology
University of Ilorin
License to Sale
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