HARVINDER KAUR
Etobicoke,ON
Summary
Licensed security professional with over 3 years of campus, residential and public event security experience. Proficient in emergency response, de-escalation and mental health assistance with excellence customer service and incident management skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Campus Response Unit
GardaWorld – Toronto Metropolitan University
02.2025 - Current
- First to respond to medical and mental health emergencies on campus
- Regularly patrols campus buildings and supports a secure environment
- Actively promotes mental wellness and applies de-escalation techniques
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Prepare incident reports, secure evidence, and support follow-up investigations.
Concierge Security Guard
VP Protection Inc.
03.2023 - Current
- Deliver high-quality customer service while ensuring safety compliance.
- Provide emergency assistance, coordinate with law enforcement, and document incidents.
- Monitor security systems, respond to emergencies, and maintain building safety
- Assist with bookings, reports, and general administrative support
- Manage building access, respond to disturbances, and enforce property rules.
Tactical Security Guard
Paragon Security – Seneca & Centennial Colleges
12.2023 - 02.2025
- Patrolled college campuses, monitored surveillance systems, and ensured safety
- Responded to student concerns and enforced rules respectfully
- Collaborated with staff to build a safer, student-friendly environment
- Responded quickly to emergency situations to assess and deflect issues.
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
Security Associate
Canada's Wonderland
03.2023 - 09.2023
- Ensured guest safety during events and park operations
- Handled crowd control, incident reporting, and guest concerns
- Assisted in emergency response and maintained positive guest relations
- Collaborated with local law enforcement for better coordination during critical incidents.
- Actively participated in safety drills and exercises, reinforcing security measures and protocols to all staff members.
- Enforced parking regulations to maintain an organized flow of traffic within the property premises.
- Maintained accurate records of daily activities and incident reports, ensuring proper documentation for future reference or legal purposes.
Security Guard
El Expert Investigation & Security Services
10.2021 - 01.2022
- Patrolled property and ensured safety compliance
- Reported hazards and enforced COVID-19 protocols
- Completed full building and grounds patrols to spot and investigate concerns.
- Provided excellent customer service to clients while maintaining vigilance in addressing security concerns or issues that arose onsite.
- Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
Executive Assistant
Canadian National Growers Inc.
09.2020 - 09.2021
- Managed executive calendars, travel, and office coordination
- Assisted in key project planning and communication
- Handled confidential and sensitive information with discretion and tact.
- Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
- Organized and coordinated conferences and monthly meetings.
- Answered high volume of phone calls and email inquiries.
Retail Security Guard
Synergy Protection Group Inc.
01.2020 - 07.2020
- Prevented shoplifting and ensured compliance with public health protocols
- Worked closely with police during security incidents
Education
High School Diploma -
H.D.N Senior Secondary School
Punjab, India04-2016
Diploma - Hotel Operations Management
Centennial College
Scarborough, ONSkills
- Emergency Response & First Aid
- Incident Reporting & Risk Management
- Mental Health Support & De-escalation
- CCTV Monitoring & Access Control
- Conflict Resolution & Public Safety
- Concierge & Front Desk Experience
- Use of Force & Self-Defense
- Software: TrackTik, 24/7, Silvertrac, ORCA, Microsoft Office
- Teamwork and collaboration
- Customer service
- Flexible and adaptable
- Critical thinking
Languages
English
Hindi
Punjabi
Certification
- Ontario Security Guard License
- Standard First Aid & CPR-C (Level C)
- Mental Health First Aid
- Management of Resistive Behavior – MORB
- Opioid Overdose Response
- Smart Serve Ontario
- WHMIS 2015, AODA, Human Rights Code Training
- Use of Force & Self-Defense | MDTS Handcuffing Certification
- Patrol Tactics & Active Attacker Awareness
- Compressed Gas Safety (TMU) | RDSV (CREVAWC)
- Full Class “G” Ontario Driver’s Licence
Timeline
Campus Response Unit
GardaWorld – Toronto Metropolitan University
02.2025 - Current
Tactical Security Guard
Paragon Security – Seneca & Centennial Colleges
12.2023 - 02.2025
Concierge Security Guard
VP Protection Inc.
03.2023 - Current
Security Associate
Canada's Wonderland
03.2023 - 09.2023
Security Guard
El Expert Investigation & Security Services
10.2021 - 01.2022
Executive Assistant
Canadian National Growers Inc.
09.2020 - 09.2021
Retail Security Guard
Synergy Protection Group Inc.
01.2020 - 07.2020
High School Diploma -
H.D.N Senior Secondary School
Diploma - Hotel Operations Management
Centennial College
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