IFE AYORINDE
North York,ON
Summary
Dedicated and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
3
3
years of professional experience
Work History
Dental Receptionist
MK Dental Clinic
03.2021 - 09.2022
- Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments using the live DDM application.
- Prepared insurance claim forms, explained benefits, and outlined pricing details for procedures and services.
- Handled patient complaints quickly and professionally to restore patient confidence and prevent loss of clientele.
- Answered phone calls and messages for 50 physician medical facility, scheduling appointments, and handling patient inquiries.
Appointment Setter
Prime Hires
01.2020 - 11.2020
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Provided potential customers with information about upcoming promotions and events to acquire interest in scheduling appointment.
- Utilized CRM system to track and manage leads, keeping appointments organized.
- Handled assignments independently with good judgement and critical thinking skills.
Research and Development Intern
Abstract Management Group
04.2019 - 09.2019
- Assisted with budgeting and financial management to keep office operating within budget.
- Gathered, arranged, and corrected research data to create representative graphs and charts highlighting results for presentations.
- Completed research, compiled data, updated spreadsheets, and produced timely reports.
- Collaborated with research teams to develop project plans aligned with target timescales.
Education
High School Diploma -
Georges Vanier Secondary School
North York, ONBachelor of Arts - Psychology
Toronto Metropolitan University
Toronto, ON04.2026
Skills
- Good customer services and Computer skills
- Time management
- Verbal and Written Communication
- Ability to provide hands-on support
- Critical Thinking
- Team Collaboration
- Research and Analysis
Timeline
Dental Receptionist
MK Dental Clinic
03.2021 - 09.2022
Appointment Setter
Prime Hires
01.2020 - 11.2020
Research and Development Intern
Abstract Management Group
04.2019 - 09.2019
High School Diploma -
Georges Vanier Secondary School
Bachelor of Arts - Psychology
Toronto Metropolitan University
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