Iditihaj AWUDU
Oakville,Canada
Summary
Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Support Services Worker
Thrive Group - AbleLiving
Burlington
02.2025 - 11.2025
- Provide compassionate assistance and support to seniors in a retirement apartment focused on independent living.
- Perform detailed housekeeping duties, including cleaning suites, laundering, and maintaining organized common areas.
- Promote residents' independence and well-being through respectful and reliable service.
- Assist with daily living needs, activities, and wellness routines while maintaining dignity and privacy.
- Retirement Apartment, Independent Living
- Assisted clients with daily living activities and personal care needs.
Kitchen Clerk
Nature's Emporium
Burlington
01.2023 - 01.2025
- Collaborated with kitchen staff to ensure timely preparation and delivery of meals.
- Uphold cleanliness and food safety standards across kitchen and service areas.
- Maintained inventory accuracy and supported efficient kitchen operations.
Seasonal Deli Clerk
Metro
Burlington
01.2024 - 01.2025
- Prepared and served deli products with attention to hygiene and quality standards.
- Maintained clean and sanitized workspaces to ensure a safe environment for staff and customers.
- Provided friendly customer service and assisted with catering and special orders.
Sales Associate
Party City
Oakville
01.2022 - 01.2023
- Delivered exceptional customer service by addressing inquiries and ensuring a welcoming atmosphere.
- Organized and maintained visual merchandising and product displays.
- Handled transactions with accuracy and professionalism.
Bakery Clerk
Fortinos
Oakville
01.2019 - 01.2022
- Maintained cleanliness and organization of bakery displays and prep areas.
- Provided friendly service and assistance to customers while supporting team goals.
Education
Behavioural Science Diploma -
Seneca College
TorontoSkills
- Interpersonal Communication
- Patience & Empathy
- Team Collaboration
- Organization & Time Management
- Flexibility & Adaptability
- Customer Service
- Data Entry
- Problem resolution
- Housekeeping & Sanitation
- Problem Solving
- Conflict Resolution
- Active Listening
- Behavioral support
- First aid and safety
- Case management experience
Certification
St. John Ambulance CPR Certification, 01/01/24, Present
Timeline
Support Services Worker
Thrive Group - AbleLiving
02.2025 - 11.2025
Seasonal Deli Clerk
Metro
01.2024 - 01.2025
Kitchen Clerk
Nature's Emporium
01.2023 - 01.2025
Sales Associate
Party City
01.2022 - 01.2023
Bakery Clerk
Fortinos
01.2019 - 01.2022
Behavioural Science Diploma -
Seneca College