Ibiye Roberts
Red Deer,AB
Summary
Compassionate caregiver with comprehensive knowledge of social service programs and community resources. Skilled at identifying needs and developing effective plans of action to provide intervention and assistance. Possesses strong organizational, interpersonal and communication skills.
Overview
14
14
years of professional experience
Work History
Community Disability Worker
Vaden Specialist Clinic
02.2018 - 12.2022
- Conducted in-home visits to provide supportive services.
- Provided patient and family education on available resources and self-care strategies.
- Developed partnerships with community organizations to expand services and referrals.
- Completed psychosocial evaluations and needs assessments.
- Preserved and prepared reports and treatment records.
- Delivered daily direct support to clients with disabilities and disadvantages.
- Developed, planned and coordinated leisure activities to promote greater community independence, skills and social interaction.
Community Support Worker
Community Hospital Mbieri
12.2014 - 06.2017
- Advocated for clients for comprehensive service delivery and linkage to community hospital, and community agencies.
- Enlisted support of volunteers and collaborated with businesses and community groups.
- Received and resolved average of 60 different calls each week regarding complaints and problems.
- Participated in community events and activities to increase awareness of available social services.
- Assisted in implementation of community support services in alignment with needs.
- Aided in identification of individuals and families in need of social services to provide benefits and resources.
- Facilitated referrals to community resources and services to meet needs of individuals and families.
Private Home Caregiver
Wellamon Group (Non Governmental Organization)
10.2011 - 03.2014
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted patients with self-administered medications.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
- Built strong relationships with clients to deliver emotional support and companionship.
Sales Representative
Equator Capital Limited
03.2009 - 07.2011
- Managed customer accounts to secure customer satisfaction and repeat business.
- Developed and implemented sales strategies to increase profits.
- Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.
- Developed and delivered engaging sales presentations to convey product benefits.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
Education
Emergency First Aid CPR/AED -
Alberta Health Training Institute
Red Deer, ABBachelor of Science - Banking And Finance
University of Nigeria
Nsukka08.2008
Skills
- Community Integration Activities
- Improving Client Wellbeing
- General Housekeeping
- Individual Support for Elderly
- Supporting Daily Living Needs
Timeline
Community Disability Worker
Vaden Specialist Clinic
02.2018 - 12.2022
Community Support Worker
Community Hospital Mbieri
12.2014 - 06.2017
Private Home Caregiver
Wellamon Group (Non Governmental Organization)
10.2011 - 03.2014
Sales Representative
Equator Capital Limited
03.2009 - 07.2011
Emergency First Aid CPR/AED -
Alberta Health Training Institute
Bachelor of Science - Banking And Finance
University of Nigeria
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