Judy Goodheart
Community Support Worker
Camrose ,AB
Summary
Community Support Worker bringing 30 years of experience working with individuals across varying demographics to promote healthy living, developing targeted improvement plans and teaching valuable new skills. Compassionate and driven professional with strong background in providing assistance to individuals and communities in need. Possesses strong problem-solving and interpersonal skills and commitment to providing exceptional customer service. Stays calm under pressure and responds quickly and effectively to emergency situations. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
1
1
Community Support Worker
Work History
Community Disability Worker
Camrose Association For Community Living
03.2016 - Current
- Deliver daily direct support to adult clients with disabilities. Identifying and responding to client’s current and future needs.
- Dealing with people in a respectful and sensitive manner, attentive empathic listening, understanding, and accepting the opinions of others.
- Provide instruction, guidance and support in a helpful manner. Assist the client’s with their daily routine which can include: personal care, preparing meals, household tasks, shopping, activities, administration of medications, appointments and transportation.
- Administration duties consist of completing daily records, updating daily log notes for client’s activities and new information Also note worthy communication to other team members.
Salesclerk
Fronyas
03.2014 - 03.2016
- Skilled at working independently, friendly, helpful, knowledgeable and professional when greeting customers.
- Self-motivated, with a strong sense of personal responsibility.
- Organized racks and shelves to maintain store visual appeal, engage customers, and help them to locate specific products or recommend similar items that they may be interested in.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Managed efficient cash register operations.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Monitored customers for signs of security concerns and escalated issues to management.
Education
Diploma - Social Work
04.1998
Skills
- Community Resources
- Individual Support
- Complete Daily Correspondence
- General Housekeeping
- Supporting Daily Living Needs
- Desktop and Laptop Computers
- Client Requirements
- Conflict Negotiation
- Improving Wellbeing
- Housekeeping Duties
- Personnel Oversight
- Community Activities
- Medication Administration
- Daily Financial Ledgers
- Transportation
- Training and Teaching
- Team Collaborating
- Networking with Staff
- Community Service Programs
Additional Information
Experienced, accident free driver
Transport clients
2,0000.00 liability
Good knowledge of city
Dependable
Positive attitude
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Community Disability Worker - Camrose Association For Community Living
03.2016 - Current
Salesclerk - Fronyas
03.2014 - 03.2016
Grant MacEwan College - Diploma, Social Work
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