Summary
Overview
Work History
Education
Skills
Reference
Timeline
Generic

Andorra Wright

Fernie,British Columbia

Summary

I am looking for a Full or Part time position. I am Dependable server providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.

Overview

5
5
years of professional experience

Work History

FOH Supervisor

The Loaf
03.2023 - 11.2023
  • Served food and beverages promptly with focused attention to customer needs.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Managed day-to-day FOH operations to drive quality, standards, and meet customer expectations.

Deli Attendant

Laggans Mountain Bakery
01.2022 - 11.2022
  • Greeted customers at counter to fulfill requests and answer questions.
  • Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments and garnishes.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.

Server

CRMR
10.2021 - 01.2022
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Used slow periods to restock supplies, ice, trays and delivery bags.
  • Enhanced dining room operations by removing empty dishes, glassware and silverware to shorten bussing times.

Server/Host

Boston Pizza
07.2018 - 10.2021
  • In this position I served customers and made it an exceptional dining experience.
  • Experience taking payments, handling cash, and ensuring the till was balanced.
  • Can adjust to new things every day.

Education

High School Diploma -

Fernie Secondary School
Fernie, BC
06.2021

Skills

  • Pro Serve Certificate
  • Customer Service
  • Flexible & Adaptable
  • Cultural awareness
  • Teamwork
  • Multitasking abilities
  • Responsible
  • Organization and Time management

Reference

Robbin Turner-Former employer (Reference email- laggans@telus.net)

Caitlyn Latham-Former employer (Reference number - 250-423-7702)

More available upon request 

Timeline

FOH Supervisor

The Loaf
03.2023 - 11.2023

Deli Attendant

Laggans Mountain Bakery
01.2022 - 11.2022

Server

CRMR
10.2021 - 01.2022

Server/Host

Boston Pizza
07.2018 - 10.2021

High School Diploma -

Fernie Secondary School

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Andorra Wright