Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Huichun Yu

Richmond,BC

Summary

Driven to excel, I leveraged problem-solving abilities and exceptional communication skills at Louis Vuitton Canada, significantly boosting client conversion rates. As a Client Relations Specialist/Store Keyholder, I exceeded performance metrics through critical thinking and active listening, mastering client portfolio management and ensuring satisfaction by prioritizing their needs effectively.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Client Relations Specialist/ Store Keyholder

Louis Vuitton Canada
01.2010 - 08.2016
  • Established rapport with potential customers during sales calls, leading to increased conversion rates from prospects into active clients.
  • Consistently met or exceeded performance metrics by prioritizing tasks effectively and maintaining a strong focus on achieving results.
  • Managed a diverse portfolio of clients, ensuring their needs were met and expectations exceeded.
  • Logged call information and solutions provided into internal database.

Education

GIA Certificate - Diamond & Color Gem

GIA
US
02.2016

Bachelor of Business Administration, Sauder -

University of British Columbia
Vancouver, BC
06.2008

Skills

  • Problem-solving abilities
  • Critical Thinking
  • Active Listening
  • Exceptional communication

Languages

Mandarin
Native or Bilingual
Cantonese
Elementary

Certification

  • [Diamond] [GIA ] 2016
  • Colored Gem GIA 2016

Timeline

Client Relations Specialist/ Store Keyholder

Louis Vuitton Canada
01.2010 - 08.2016

GIA Certificate - Diamond & Color Gem

GIA

Bachelor of Business Administration, Sauder -

University of British Columbia

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Huichun Yu