Horacio Figueroa
Santa Rosa
Summary
Efficient City Dispatcher with solid background in coordinating and managing public transportation systems. Strong skills in ensuring timely dispatch, responding to emergency situations and maintaining communication between drivers and management. Demonstrated ability to streamline operations for improved efficiency. Proven track record in contributing to team objectives, fostering positive relationships with colleagues and promoting safety protocols within the work environment.
Overview
5
5
years of professional experience
2018
2018
years of post-secondary education
1
1
Certification
Work History
City Dispatcher
Oreilly Auto Parts
Santa Rosa
07.2024 - Current
- Coordinated delivery schedules for multiple locations across the city.
- Communicated with drivers to ensure timely pickups and drop-offs.
- Manage incoming calls and routed inquiries to appropriate departments.
- Experience with auto parts and hardware
Brake and Tire Tech
Carvana
Phoenix
04.2023 - 05.2024
- Inspected tires for wear, damage, and proper inflation levels.
- Mounted and balanced tires using specialized equipment.
- Assisted customers with tire selection and installation inquiries.
Cherry Picker Operator
Delta Apparel
Phoenix
05.2022 - 03.2024
- Operated cherry picker to retrieve and transport apparel materials efficiently.
- Inspected equipment daily to ensure operational safety and compliance standards.
- Collaborated with team members to optimize workflow and reduce downtime.
Lumber Yard Worker
Mead Clark Lumber Co
Santa Rosa
10.2020 - 06.2022
- Loaded and unloaded trucks with lumber products for accurate inventory control.
- Assisted customers in selecting and loading materials to ensure satisfaction.
- Maintained cleanliness and organization of the lumber yard for safety compliance.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Education
Roseland University Prep
Santa Rosa, CASome College (No Degree) - Geology
Sonoma State University
Rohnert Park, CASkills
- Schedule management
- Communication systems
- Parts ordering
- Equipment maintenance
- Safety compliance
- Problem solving
- Attention to detail
- Team collaboration
- Active listening
- Prioritization
- Shift coordination
- Processing orders
- Multitasking and organization
- Decision-making
Languages
English
Full Professional
Spanish
Professional
Certification
- Forklift certification
Timeline
City Dispatcher
Oreilly Auto Parts
07.2024 - Current
Brake and Tire Tech
Carvana
04.2023 - 05.2024
Cherry Picker Operator
Delta Apparel
05.2022 - 03.2024
Lumber Yard Worker
Mead Clark Lumber Co
10.2020 - 06.2022
Roseland University Prep
Some College (No Degree) - Geology
Sonoma State University