Holly Macleod

• Enhanced customer satisfaction by providing efficient and accurate prescription filling services.
• Assisted pharmacists in maintaining well-organized and clean pharmacy environment for optimal workflow.
• Contributed to increased sales by offering expert advice on over-the-counter medications and products.
• Supported inventory management, ensuring proper stock levels and expiration date monitoring for medication safety.
• Ordering for Hallmark and Cosmetic Departments, Organizing and setting up displays.
• Greeted customers and responded to questions with friendly, knowledgeable assistance.
• Answered telephones and provided information about order status, store hours and pharmacy procedures.
Knowledgeowledge of Insurance billing .

Enhanced client satisfaction by providing personalized haircuts, styling, and color services.

• Increased salon revenue by upselling products and additional treatments during appointments.
• Promoted to manager when we relocated to Ottawa, ON
• Built loyal clientele through exceptional customer service and attention to detail in styling techniques.
• Streamlined appointment scheduling system, resulting in reduced wait times and increased client retention rates.